Bug 499418 - Switched PC and cant Decript Messages
Summary: Switched PC and cant Decript Messages
Status: RESOLVED WORKSFORME
Alias: None
Product: kleopatra
Classification: Applications
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Microsoft Windows Other
: NOR major
Target Milestone: ---
Assignee: Ingo Klöcker
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-02 14:43 UTC by Flowermaster
Modified: 2025-03-05 03:47 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
i send 3 pictures 2 with the issue and one of my account that i want to log in (149.97 KB, application/x-zip-compressed)
2025-02-02 14:43 UTC, Flowermaster
Details

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Description Flowermaster 2025-02-02 14:43:28 UTC
Created attachment 177903 [details]
i send 3 pictures 2 with the issue and one of my account that i want to log in

SUMMARY
Switched PC and cant Decript Messages

STEPS TO REPRODUCE
1. I have a new PC and have copied my certificate and pasted it into the new PC
2. Now I wanted to decrypt an encrypted message but unfortunately that doesn't work
3. I don't know whether I forgot something or didn't pay attention to something when copying or re-registering my kleopatra account
4. i already reseted my old pc so i dont have a canche to get any data from it

OBSERVED RESULT
I need help logging into my account

EXPECTED RESULT
Log in to the new PC with my account from the old PC

SOFTWARE/OS VERSIONS
Windows: Windows 11


ADDITIONAL INFORMATION
Comment 1 Ingo Klöcker 2025-02-03 17:40:28 UTC
It would be much better if you asked your question on a support forum. Since the text on the screenshots is in German you might want to contact the German Gpg4win forum: https://forum.gnupg.org/c/gpg4win/help-de/7
Alternatively, contact the English Gpg4win forum: https://forum.gnupg.org/c/gpg4win/help-en/6
Comment 2 Bug Janitor Service 2025-02-18 03:46:25 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-03-05 03:47:27 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.