Bug 499395 - Application Crash of Modul Qt6Core.dll - Exception Code 0xc0000005
Summary: Application Crash of Modul Qt6Core.dll - Exception Code 0xc0000005
Status: REPORTED
Alias: None
Product: digikam
Classification: Applications
Component: Bundle-Windows (other bugs)
Version First Reported In: 8.6.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-01 19:24 UTC by sven.kauntz
Modified: 2025-08-18 04:00 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description sven.kauntz 2025-02-01 19:24:22 UTC
SUMMARY
Digikam-Application could not be startetd. There is an Application Crash in the Eventlog.

STEPS TO REPRODUCE
1.  Update Digikam Version from 8.4 to 8.5
2.  Manually Deinstall Digikam 8.5 and Re-Install Version 8.5

OBSERVED RESULT
Here the Entry from the Windows Eventlog (Source Application, EventId 1000)

Name der fehlerhaften Anwendung: digikam.exe, Version: 8.5.0.0, Zeitstempel: 0x67376ddd
Name des fehlerhaften Moduls: Qt6Core.dll, Version: 6.7.2.0, Zeitstempel: 0x66cefbf4
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000002a1c7d
ID des fehlerhaften Prozesses: 0x0x47B4
Startzeit der fehlerhaften Anwendung: 0x0x1DB74C502109B71
Pfad der fehlerhaften Anwendung: C:\Program Files\digiKam\digikam.exe
Pfad des fehlerhaften Moduls: C:\Program Files\digiKam\Qt6Core.dll
Berichtskennung: 777bf30d-b963-46ae-abad-af48ab45b3fc
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows:  Windows 11 Version 23H2 (Build 22631.4830)

Qt Version: 6.7.2.0

ADDITIONAL INFORMATION
Comment 1 caulier.gilles 2025-02-01 20:53:50 UTC
Crash is reproducible with the 8.6.0 pre-release ?

https://files.kde.org/digikam/
Comment 2 caulier.gilles 2025-02-03 09:21:37 UTC
@sven.kauntz

Did you seen my previous comment ?

Gilles Caulier
Comment 3 sven.kauntz 2025-02-09 13:37:51 UTC
Yes, it had done that too
Comment 4 Maik Qualmann 2025-02-09 15:03:34 UTC
Try a new digikamrc configuration file. This is located under "C:\Users\%USERNAME%\AppData\Local\digikamrc". Rename the digikamrc. During the first setup, simply enter your image folder and where the database is located. If this solves the problem, please send me the "old renamed" digikamrc so that we can reproduce it.

Maik
Comment 5 sven.kauntz 2025-02-12 10:02:28 UTC
I don't have digikam on my PC anymore
Comment 6 sven.kauntz 2025-02-12 10:03:38 UTC
(In reply to sven.kauntz from comment #5)
> Ich habe kein Digikam mehr auf meinem PC
Comment 7 sven.kauntz 2025-02-12 10:06:59 UTC
I am curently downloading it
Comment 8 sven.kauntz 2025-02-12 10:14:34 UTC
I have downloaded it and tried again to possibly get into the configuration file mentioned by Hirnen in vain
Comment 9 caulier.gilles 2025-02-12 10:37:29 UTC
And what's the result ?
Comment 10 sven.kauntz 2025-02-12 10:51:06 UTC
That I can download it and when I want to open it is the same problem as when I opened the ticket and your mentioned configuration file does not find my PC
Comment 11 sven.kauntz 2025-03-11 08:22:57 UTC
Until when can I expect an answer from your side?
Comment 12 Maik Qualmann 2025-03-11 15:01:45 UTC
Please check again carefully and delete/rename these two files:

"C:\Users\%USERNAME%\AppData\Local\digikamrc"
"C:\Users\%USERNAME%\AppData\Local\digikam_systemrc"

These files must exist if you have ever used digiKam-8.4.0.

Maik
Comment 13 caulier.gilles 2025-03-15 15:32:28 UTC
Hi,

digiKam 8.6.0 is just released:

https://www.digikam.org/news/2025-03-15-8.6.0_release_announcement/

Problem still exists with this version?

Thanks in advance

Gilles Caulier
Comment 14 caulier.gilles 2025-04-11 17:34:07 UTC
Hi,

The digiKam 8.7.0 pre-release for Windows have been rebuild from scratch today with many improvements and updates. Please test with this version to see if the problem is reproducible.

Link to download: https://files.kde.org/digikam/

Thanks in advance

Gilles Caulier
Comment 15 caulier.gilles 2025-07-18 14:55:24 UTC
Hi,

digiKam 8.7.0 is just released:

https://www.digikam.org/news/2025-06-30-8.7.0_release_announcement/

Problem still exists with this version?

Thanks in advance

Gilles Caulier
Comment 16 caulier.gilles 2025-08-18 04:00:28 UTC
@sven,

Any feedback here ?

The digiKam 8.8.0 pre-release Windows installer is updated from Qt framework 6.8.3 to 6.9.0 in one hour. I removed the NVIDIA drivers from this bundle. The file is available at this place:

https://files.kde.org/digikam/

Please test give us a feedback to see if the dysfunction still reproducible.
Thanks in advance

Gilles Caulier