Bug 499295 - ELECOM DEFT PRO Trackball Mouse, Wired, Wireless, Bluetooth 3 Types Connection, Ergonomic Design, 8-Button Function, Red Ball, Windows11, MacOS (M-DPT1MRXBK) fails to pair, but it works.
Summary: ELECOM DEFT PRO Trackball Mouse, Wired, Wireless, Bluetooth 3 Types Connectio...
Status: RESOLVED NOT A BUG
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_bluetooth (other bugs)
Version First Reported In: 6.2.5
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-01-30 00:13 UTC by Steven
Modified: 2025-01-30 18:46 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:

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Description Steven 2025-01-30 00:13:59 UTC 
SUMMARY
ELECOM DEFT PRO Trackball Mouse, Wired, Wireless, Bluetooth 3 Types Connection, Ergonomic Design, 8-Button Function, Red Ball, Windows11, MacOS (M-DPT1MRXBK) fails to pair, but it works.

STEPS TO REPRODUCE
1. Acquire an Elecom Deft Pro trackball mouse.
2. Insert provided USB bluetooth receiver into computer
3. Try to pair the device
4. Bluetooth page reports the pairing failed, yet the trackball mouse IS connected.

OBSERVED RESULT
Bluetooth page reports the pairing failed, yet the trackball mouse IS connected.


EXPECTED RESULT
Bluetooth page should have known the device and paired it.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 6.25
KDE Frameworks Version: 6.10.0
Qt Version: 6.8.1

ADDITIONAL INFORMATION
ELECOM DEFT PRO Trackball Mouse, Wired, Wireless, Bluetooth 3 Types Connection, Ergonomic Design, 8-Button Function, Red Ball, Windows11, MacOS (M-DPT1MRXBK)

  942.649264] usb 3-3: new full-speed USB device number 6 using xhci_hcd
[  942.781661] usb 3-3: New USB device found, idVendor=056e, idProduct=0132, bcdDevice= 1.09
[  942.781672] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  942.781675] usb 3-3: Product: DEFT Pro TrackBall
[  942.781678] usb 3-3: Manufacturer: ELECOM TrackBall Mouse
[  942.781680] usb 3-3: SerialNumber: D11FA5A1A3
[  942.786887] input: ELECOM TrackBall Mouse DEFT Pro TrackBall as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:056E:0132.0009/input/input29
[  942.862744] hid-generic 0003:056E:0132.0009: input,hidraw4: USB HID v1.11 Keyboard [ELECOM TrackBall Mouse DEFT Pro TrackBall] on usb-0000:00:14.0-3/input0
[  942.865730] input: ELECOM TrackBall Mouse DEFT Pro TrackBall as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.1/0003:056E:0132.000A/input/input30
[  942.866272] hid-generic 0003:056E:0132.000A: input,hidraw5: USB HID v1.11 Mouse [ELECOM TrackBall Mouse DEFT Pro TrackBall] on usb-0000:00:14.0-3/input1
[  942.868905] input: ELECOM TrackBall Mouse DEFT Pro TrackBall Consumer Control as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.2/0003:056E:0132.000B/input/input31
[  942.920691] input: ELECOM TrackBall Mouse DEFT Pro TrackBall System Control as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.2/0003:056E:0132.000B/input/input32
[  942.920976] hid-generic 0003:056E:0132.000B: input,hidraw6: USB HID v1.11 Device [ELECOM TrackBall Mouse DEFT Pro TrackBall] on usb-0000:00:14.0-3/input2
[  942.923205] hid-generic 0003:056E:0132.000C: hiddev0,hidraw7: USB HID v1.10 Device [ELECOM TrackBall Mouse DEFT Pro TrackBall] on usb-0000:00:14.0-3/input3
Comment 1 Steven 2025-01-30 18:46:52 UTC 
Sorry for the noise.  This was operator error.  In my defense, the printed manual can't be read, even with a magnifying glass.  Today I zoomed in on the .pdf manual.  There is a switch to select Bluetooth or non-Bluetooth wireless operation.  I can now pair using Bluetooth.