Bug 498967 - Animations cannot be exported
Summary: Animations cannot be exported
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Animation (other bugs)
Version First Reported In: 5.2.6
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-01-21 15:35 UTC by pop
Modified: 2025-02-23 03:46 UTC (History)
2 users (show)

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Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:

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Description pop 2025-01-21 15:35:16 UTC 
SUMMARY
Animations cannot be exported

STEPS TO REPRODUCE
1. Export animations to MPEG-4
2. 
3. 

OBSERVED RESULT
Pop-up: Animation cannot be processed: unknown error

EXPECTED RESULT
The animation was successfully exported

SOFTWARE/OS VERSIONS
Windows: 5.2.6 (git ab3502b)
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Only GIF images can be exported, others will pop up "Unable to process animation: unknown error"
I wonder why it could be an issue with the version?
My FFmpeg version is "n4.4.4-162-g265b20298f"
I'm from China, and I'm sorry to bother you, but I'm working on a translator right now
Comment 1 Dmitry Kazakov 2025-01-21 17:11:01 UTC 
Hi, pop!

Could you try selecting the version of ffmpeg that is embedded into Krita itself? It hould be placed at \bin\ffmpeg.exe inside the Krita bundle
Comment 2 Dmitry Kazakov 2025-01-24 15:04:12 UTC 
Marking as needsinfo
Comment 3 Bug Janitor Service 2025-02-08 03:47:23 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2025-02-23 03:46:52 UTC 
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.