Bug 498635 - laptop screen goes black on battery level of 49%
Summary: laptop screen goes black on battery level of 49%
Status: RESOLVED FIXED
Alias: None
Product: plasmashell
Classification: Plasma
Component: Power management & brightness (other bugs)
Version First Reported In: 6.2.5
Platform: Debian testing Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-01-13 23:12 UTC by Dietmar Czekay
Modified: 2025-05-27 12:17 UTC (History)
3 users (show)

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Latest Commit:
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Sentry Crash Report:

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Description Dietmar Czekay 2025-01-13 23:12:06 UTC 
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SUMMARY


STEPS TO REPRODUCE
1. unplug the laptop
2. discharge the battery to 49%
3. energy saving should start at 5% of battery capacity

OBSERVED RESULT
internal screen is switched off (or the backlight is switched off), a connected external screen stays on an I can work on this screen normally. without external screen the laptop screen goes off and I can't work

EXPECTED RESULT
internal screen stays on.  

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 6.12.8-amd64 (64-bit) / 
KDE Plasma Version: 6.2.5
KDE Frameworks Version: 6.10.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION: Debian Sid
Comment 1 Dietmar Czekay 2025-01-13 23:12:59 UTC 
Its an Dell Inspiron 16 5645
Comment 2 Dietmar Czekay 2025-01-13 23:14:43 UTC 
AMD Ryzen 5 8540U w/ Radeon 740M Graphics
Comment 3 Nate Graham 2025-01-14 17:58:49 UTC 
This may actually be firmware-controlled power management rather than anything we're doing in KDE code. Can you check in your laptop's BIOS to see if it has anything related to this issue that might be enabled?
Comment 4 Dietmar Czekay 2025-01-18 16:50:18 UTC 
I did not find any bios settings allowing to control screen power.
Comment 5 Nate Graham 2025-05-09 17:50:18 UTC 
I'm sorry we weren't able to dig into this yet. Can you check and see if it's still an issue in Plasma 6.3.5 or later, and also presumably with newer system packages including newer versions of the packages for the power management stack?
Comment 6 Bug Janitor Service 2025-05-24 03:47:35 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

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