Bug 498218 - Windows 10 crashes when Digikam is moved to secondary monitor
Summary: Windows 10 crashes when Digikam is moved to secondary monitor
Status: REPORTED
Alias: None
Product: digikam
Classification: Applications
Component: Portability-Runtime (other bugs)
Version First Reported In: 8.5.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-01-03 18:30 UTC by HubMiner
Modified: 2025-04-23 23:58 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Misc Settings screen (47.45 KB, image/png)
2025-01-03 20:35 UTC, HubMiner
Details

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Description HubMiner 2025-01-03 18:30:06 UTC
Windows 10, 22H2, updated to latestpatches and NVidia drivers.
All other software is functional and stable.
GPU: NVidia 1660 TI + Intel HD Graphics 4000 (from CPU Intel i7 3770K).
Digikam version: 8.5.0
Nvidia drivers: 566.36

Scenario:
a clean run: no other software in foreground.
Open Digikam, the window shows on the primary monitor.
Move the windows to secondary monitor.
BSOD within seconds.

Stop code: SSTEM SERVICE EXCEPTION
What failed: dxgmms1.sys

The issue is consistently reproducable.
Comment 1 Maik Qualmann 2025-01-03 18:37:37 UTC
Please enable forcing software OpenGL for a test in the digiKam settings under Miscellaneous->System. Restart digiKam and try moving digiKam to another monitor again.

Maik
Comment 2 HubMiner 2025-01-03 20:35:06 UTC
Created attachment 177081 [details]
Misc Settings screen

Tested as instructed, crashed again.
Comment 3 HubMiner 2025-01-04 02:07:15 UTC
I addressed the issue for myself - the primaty monitor was plugged into HDMI port corresponding to the CPU integrated GPU.  
Having both monitors plugged into NVidia removes the crash: it occurs when the window is moved from the integrated GPU supported screen to NVidia supported screen.
Comment 4 caulier.gilles 2025-03-15 15:32:28 UTC
Hi,

digiKam 8.6.0 is just released:

https://www.digikam.org/news/2025-03-15-8.6.0_release_announcement/

Problem still exists with this version?

Thanks in advance

Gilles Caulier
Comment 5 caulier.gilles 2025-04-11 17:34:03 UTC
Hi,

The digiKam 8.7.0 pre-release for Windows have been rebuild from scratch today with many improvements and updates. Please test with this version to see if the problem is reproducible.

Link to download: https://files.kde.org/digikam/

Thanks in advance

Gilles Caulier