Bug 497832 - digiKam 8.5.0-Qt6 Win64 crashes on startup
Summary: digiKam 8.5.0-Qt6 Win64 crashes on startup
Status: REPORTED
Alias: None
Product: digikam
Classification: Applications
Component: Portability-Runtime (show other bugs)
Version: 8.5.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-12-23 15:44 UTC by navatala
Modified: 2024-12-23 21:48 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description navatala 2024-12-23 15:44:08 UTC
digiKam-8.5.0-Qt6-Win64

this had been working fine but has started to crash on startup. 
I tried uninstalling and reinstalling
I tried removing all references to digilkam in the registry
I tried removing databases and starting from scratch
none of the above resolves the issue

Windows 10 fully patched

entry in event viewer application log
Faulting application name: digikam.exe, version: 8.5.0.0, time stamp: 0x67376ddd
Faulting module name: Qt6Gui.dll, version: 6.7.2.0, time stamp: 0x66cefc5f
Exception code: 0xc000041d
Fault offset: 0x00000000000eb6c9
Faulting process id: 0x213c
Faulting application start time: 0x01db554f7b060c68
Faulting application path: C:\Program Files\digiKam\digikam.exe
Faulting module path: C:\Program Files\digiKam\Qt6Gui.dll
Report Id: aa2dbc5c-2d5f-4255-bd20-d19a825591d1
Faulting package full name: 
Faulting package-relative application ID: 

During startup it seems to load/initalise  everything, then a blank creen shows up for a few seconds before closing.
Comment 1 Maik Qualmann 2024-12-23 16:26:45 UTC
Probably an OpenGL problem with your graphics card, try to enable software OpenGL:

Edit the following file: C:\Users\%USERNAME%\AppData\Local\digikam_systemrc

[System]
softwareOpenGL=true

Maik
Comment 2 navatala 2024-12-23 19:08:13 UTC
made the change suggested, but it made no difference

Faulting application name: digikam.exe, version: 8.5.0.0, time stamp: 0x67376ddd
Faulting module name: Qt6Gui.dll, version: 6.7.2.0, time stamp: 0x66cefc5f
Exception code: 0xc000041d
Fault offset: 0x00000000000eb6c9
Faulting process id: 0x325c
Faulting application start time: 0x01db556d529a6051
Faulting application path: C:\Program Files\digiKam\digikam.exe
Faulting module path: C:\Program Files\digiKam\Qt6Gui.dll
Report Id: f624793e-8a3a-47e1-a45a-9a8d5a4205f4
Faulting package full name: 
Faulting package-relative application ID:
Comment 3 Maik Qualmann 2024-12-23 21:38:34 UTC
Please rename the digiKam configuration file: C:\Users\%USERNAME%\AppData\Local\digikamrc

Maik
Comment 4 navatala 2024-12-23 21:48:46 UTC
after renaming C:\Users\%USERNAME%\AppData\Local\digikamrc digikam when through the intial setup, but still crashed