SUMMARY STEPS TO REPRODUCE 1. launch skanlite 2. search for available scanners 3. crash OBSERVED RESULT it crashed 5 time at start, a short pop up appears but impossible to read in time EXPECTED RESULT would like it to work SOFTWARE/OS VERSIONS Linux/KDE Plasma: ADDITIONAL INFORMATION the report directly from skanlite don´t work, the collected infos are insufficient to submit
If something crashed, we need a backtrace of it so we can figure out what's going on. Can you please attach a backtrace of the crash using the coredumpctl command-line program, as detailed in https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl ? Thanks!
Created attachment 176901 [details] attachment-1365135-0.html Hi unfortunately when I tried to automatically report the bug from the program itself directly, after the crash, I got a prompt informing me that "it has been impossible to collect a proper back trace" , and so I reported it manually. That said, I couldn't reproduce it anymore Le vendredi 27 décembre 2024, John Kizer <bugzilla_noreply@kde.org> a écrit : > https://bugs.kde.org/show_bug.cgi?id=497495 > > John Kizer <john.kizer@proton.me> changed: > > What |Removed |Added > ------------------------------------------------------------ > ---------------- > Status|REPORTED |NEEDSINFO > CC| |john.kizer@proton.me > Resolution|--- |BACKTRACE > > --- Comment #1 from John Kizer <john.kizer@proton.me> --- > If something crashed, we need a backtrace of it so we can figure out what's > going on. Can you please attach a backtrace of the crash using the > coredumpctl > command-line program, as detailed in > https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_ > useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl > ? > > Thanks! > > -- > You are receiving this mail because: > You reported the bug.
Thanks for the update! If the crash reoccurs, and a backtrace is able to be generated, please attach that here so it can be investigated - but hopefully for your sake the crash doesn't come back!
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone!
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.