Bug 497486 - Ctrl+Alt+Del doesn't work
Summary: Ctrl+Alt+Del doesn't work
Status: RESOLVED DOWNSTREAM
Alias: None
Product: plasmashell
Classification: Plasma
Component: Session Management (show other bugs)
Version: 6.2.4
Platform: Manjaro Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-12-15 09:16 UTC by lf22
Modified: 2024-12-18 18:39 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
shortcut (65.22 KB, image/png)
2024-12-15 09:16 UTC, lf22
Details
System info (23.83 KB, image/png)
2024-12-15 09:18 UTC, lf22
Details
Kde menu button doesn't work (34.10 KB, image/png)
2024-12-15 09:19 UTC, lf22
Details

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Description lf22 2024-12-15 09:16:55 UTC
Created attachment 176625 [details]
shortcut

SUMMARY
When i press Ctrl+Alt+Del, 

STEPS TO REPRODUCE
1. Press Ctrl+Alt+Del

OBSERVED RESULT
Doesn't show logout screen.

EXPECTED RESULT
Show logout screen.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.2.4
KDE Plasma Version: 6.2.4
KDE Frameworks Version: 6.8.0 
Qt Version: 6.8.1

ADDITIONAL INFORMATION
Shortcut is configured correctly, i attach a screenshot
It doesn’t even work if I press Restart from the KDE button menu
Comment 1 lf22 2024-12-15 09:18:53 UTC
Created attachment 176626 [details]
System info
Comment 2 lf22 2024-12-15 09:19:14 UTC
Created attachment 176627 [details]
Kde menu button doesn't work
Comment 3 Nate Graham 2024-12-16 19:21:42 UTC
> It doesn’t even work if I press Restart from the KDE button menu
This suggests there's a deeper issue with your system which may be causing both issues.

Can you create a new clean user account on the same machine and see if the issues manifest there as well? If not, there's probably something misconfigured or broken in your normal user account.
Comment 4 lf22 2024-12-17 07:47:59 UTC
(In reply to Nate Graham from comment #3)
> Can you create a new clean user account on the same machine and see if the
> issues manifest there as well? If not, there's probably something
> misconfigured or broken in your normal user account.

I created a new clean user account on the same machine and the issues manifest there as well!!

Any suggestions as to which file could be causing the problem?
I tried to delete the .cache folder but the problem persists.
I’d rather not have to reset the whole folder . config! :'(
Comment 5 Nate Graham 2024-12-17 16:43:38 UTC
Ok, deeper issue it is. Does it work on Wayland, or is it broken there?

Could you try in a live USB/session for your distro and see if it works there?
Comment 6 lf22 2024-12-17 20:30:12 UTC
(In reply to Nate Graham from comment #5)

> Ok, deeper issue it is. Does it work on Wayland, or is it broken there?
> 
> Could you try in a live USB/session for your distro and see if it works
> there?

Excuse me! I misspelled my answer in the comment #3!!
Sorry for my bad english...i've wrong copy and paste! :(

(In reply to Nate Graham from comment #3)
> Can you create a new clean user account on the same machine and see if the
> issues manifest there as well? If not, there's probably something
> misconfigured or broken in your normal user account.

With new account the issues does NOT manifest !!

Any suggestions as to which file could be causing the problem?
I tried to delete the .cache folder but the problem persists.
I’d rather not have to reset the whole folder . config! :'(
Comment 7 Nate Graham 2024-12-18 18:39:40 UTC
The cache folder won't have anything to do with it; it's probably something in ~/.config or ~/.local. try starting with kwinrc and kglobalshortcutsrc.

Either way, seems this is a configuration issue, not a code issue.