Bug 497324 - plasma shell crashes when monitor goes to sleep and If I leave it idle over night monitor won't even open anymore, need to force restart pc
Summary: plasma shell crashes when monitor goes to sleep and If I leave it idle over n...
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: generic-crash (show other bugs)
Version: 6.2.4
Platform: Arch Linux Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-12-11 12:05 UTC by Ankkax
Modified: 2025-01-11 03:48 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Journactl -b log (321.95 KB, text/x-log)
2024-12-11 12:05 UTC, Ankkax
Details
backtrace copied from coredumpctl gdb (2.05 KB, text/plain)
2024-12-12 01:28 UTC, Ankkax
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Ankkax 2024-12-11 12:05:43 UTC
Created attachment 176523 [details]
Journactl -b log

SUMMARY
Plasma shell crashes on idle when monitors turns off need to restart it with systemctl --user restart plasma-plasmashell.service after long periods monitors wont turn on anymore need to force reboot

STEPS TO REPRODUCE
1.  Set display and Brightness to turn off screen 10min
2.  Let computer monitor to turn off and leave it for a while
3.  Wake up screen by moving mouse or pressing keyboard button

OBSERVED RESULT
Plasmashell is crashed no desktop and panel appears

EXPECTED RESULT
Desktop and panel should come visible when screen turns on

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma:  Arch Linux
KDE Plasma Version:  6.2.4
KDE Frameworks Version: 6.8.0
Qt Version: 6.8.1

ADDITIONAL INFORMATION
Processor 5800x ryzen
GPU           6700xt AMD
Memory    32GB CL 16
Mesa          1:24.3.1-3
Kernel         6.12.4-zen1-1-zen
Comment 1 Nate Graham 2024-12-11 21:56:12 UTC
If something crashed, we need a backtrace of it so we can figure out what's going on. Can you please attach a backtrace of the crash using the `coredumpctl` command-line program, as detailed in https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl?

Thanks!
Comment 2 Nate Graham 2024-12-11 21:57:19 UTC
Possibly it's not a crash but rather something like Bug 496923, especially if you check and there's no actual crash.

Are you using X11 or Wayland?

Do you have multiple screens?
Comment 3 Ankkax 2024-12-12 01:28:34 UTC
Created attachment 176541 [details]
backtrace copied from coredumpctl gdb
Comment 4 Ankkax 2024-12-12 01:32:04 UTC
(In reply to Nate Graham from comment #2)
> Possibly it's not a crash but rather something like Bug 496923, especially
> if you check and there's no actual crash.
> 
> Are you using X11 or Wayland?
> 
> Do you have multiple screens?

Using wayland

I have two monitors but 2nd monitor is always disabled unless I need to do something special. It always on though so I can wake it with hotkey if I want to.

I added text to attachments what I got from coredumpctl gdb
Comment 5 Nate Graham 2024-12-12 17:45:41 UTC
Hmm, unfortunately the backtrace is almost all question marks, so not very useful. Can you follow the Arch Linux instructions to get debuginfod running and then get a new backtrace?
Comment 6 Ankkax 2024-12-12 20:20:26 UTC
(In reply to Nate Graham from comment #5)
> Hmm, unfortunately the backtrace is almost all question marks, so not very
> useful. Can you follow the Arch Linux instructions to get debuginfod running
> and then get a new backtrace?

Hmm actually that coredumpctl --reverse crash which I had might not be related. I think my issue might be same as this, but on wayland. https://bugs.kde.org/show_bug.cgi?id=496923 . I tried to follow arch wiki for backtracing, but I got exact same results.
Comment 7 Bug Janitor Service 2024-12-27 03:47:30 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Bug Janitor Service 2025-01-11 03:48:03 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.