Bug 497219 - None of my current krita files will open, says "Krita does not support this file format.", although they have only ever been saved off of Krita itself
Summary: None of my current krita files will open, says "Krita does not support this f...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: File formats (show other bugs)
Version: 5.1.5
Platform: Compiled Sources All
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-12-08 23:46 UTC by mezzaw999+kdebugtracking
Modified: 2025-01-08 03:47 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description mezzaw999+kdebugtracking 2024-12-08 23:46:48 UTC
Krita

 Version: 5.1.5
 Installation type: installer / portable package
 Hidpi: true

Qt

  Version (compiled): 5.12.12
  Version (loaded): 5.12.12

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.26100
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10

Locale

  Languages: en_US
  C locale: C
  QLocale current: en-AU
  QLocale system: en-AU
  QTextCodec for locale: UTF-8
  Process ACP: 65001 (UTF-8)
  System locale default ACP: 1252  (ANSI - Latin I)

OpenGL Info
 
  Vendor:  "Google Inc. (Intel)" 
  Renderer:  "ANGLE (Intel, Intel(R) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.5590)" 
  Version:  "OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5.12.12)" 
  Shading language:  "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5.12.12)" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
  Current format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
     Version: 3.0
     Supports deprecated functions false 
     is OpenGL ES: true 
  supportsBufferMapping: true 
  supportsBufferInvalidation: false 
  forceDisableTextureBuffers: true 
  Extensions: 
     "GL_ANGLE_texture_compression_dxt5" 
     "GL_ANGLE_texture_multisample" 
     "GL_OES_compressed_ETC2_RGBA8_texture" 
     "GL_EXT_frag_depth" 
     "GL_OES_depth32" 
     "GL_OES_EGL_image" 
     "GL_EXT_texture_norm16" 
     "GL_AMD_performance_monitor" 
     "GL_ANGLE_texture_compression_dxt3" 
     "GL_EXT_texture_compression_s3tc_srgb" 
     "GL_EXT_draw_elements_base_vertex" 
     "GL_ANGLE_get_tex_level_parameter" 
     "GL_ANGLE_program_cache_control" 
     "" 
     "GL_ANGLE_get_serialized_context_string" 
     "GL_OES_compressed_ETC2_sRGB8_alpha8_texture" 
     "GL_OES_EGL_image_external" 
     "GL_ANGLE_memory_size" 
     "GL_ANGLE_lossy_etc_decode" 
     "GL_EXT_shader_texture_lod" 
     "GL_ANGLE_copy_texture_3d" 
     "GL_OES_get_program_binary" 
     "GL_OES_compressed_ETC2_sRGB8_texture" 
     "GL_NV_pack_subimage" 
     "GL_ANGLE_texture_usage" 
     "GL_OES_texture_half_float_linear" 
     "GL_CHROMIUM_sync_query" 
     "GL_OES_compressed_EAC_RG11_unsigned_texture" 
     "GL_OES_draw_elements_base_vertex" 
     "GL_EXT_EGL_image_external_wrap_modes" 
     "GL_EXT_occlusion_query_boolean" 
     "GL_EXT_texture_storage" 
     "GL_OES_vertex_array_object" 
     "GL_EXT_texture_compression_bptc" 
     "GL_EXT_float_blend" 
     "GL_OVR_multiview2" 
     "GL_NV_EGL_stream_consumer_external" 
     "GL_EXT_clip_control" 
     "GL_ANGLE_multi_draw" 
     "GL_EXT_texture_compression_dxt1" 
     "GL_EXT_texture_rg" 
     "GL_EXT_texture_format_BGRA8888" 
     "GL_ANGLE_pack_reverse_row_order" 
     "GL_OES_compressed_EAC_R11_unsigned_texture" 
     "GL_ANGLE_base_vertex_base_instance_shader_builtin" 
     "GL_KHR_parallel_shader_compile" 
     "GL_NV_pixel_buffer_object" 
     "GL_EXT_debug_marker" 
     "GL_OES_fbo_render_mipmap" 
     "GL_OES_texture_npot" 
     "GL_ANGLE_translated_shader_source" 
     "GL_ANGLE_client_arrays" 
     "GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture" 
     "GL_OES_element_index_uint" 
     "GL_ANGLE_base_vertex_base_instance" 
     "GL_EXT_draw_buffers_indexed" 
     "GL_EXT_blend_minmax" 
     "GL_WEBGL_video_texture" 
     "GL_CHROMIUM_bind_generates_resource" 
     "GL_EXT_read_format_bgra" 
     "GL_EXT_texture_compression_rgtc" 
     "GL_EXT_texture_filter_anisotropic" 
     "GL_OES_texture_half_float" 
     "GL_CHROMIUM_bind_uniform_location" 
     "GL_CHROMIUM_copy_compressed_texture" 
     "GL_EXT_draw_buffers" 
     "GL_EXT_unpack_subimage" 
     "GL_EXT_multi_draw_indirect" 
     "GL_OES_texture_border_clamp" 
     "GL_EXT_discard_framebuffer" 
     "GL_EXT_map_buffer_range" 
     "GL_OES_packed_depth_stencil" 
     "GL_OES_texture_stencil8" 
     "GL_OES_mapbuffer" 
     "GL_EXT_blend_func_extended" 
     "GL_EXT_sRGB" 
     "GL_ANGLE_request_extension" 
     "GL_OES_standard_derivatives" 
     "GL_OES_compressed_EAC_RG11_signed_texture" 
     "GL_OES_texture_float_linear" 
     "GL_ANGLE_provoking_vertex" 
     "GL_EXT_multisampled_render_to_texture" 
     "GL_NV_fence" 
     "GL_ANGLE_robust_client_memory" 
     "GL_ANGLE_multiview_multisample" 
     "GL_EXT_disjoint_timer_query" 
     "GL_ANGLE_framebuffer_multisample" 
     "GL_OES_rgb8_rgba8" 
     "GL_EXT_instanced_arrays" 
     "GL_ANGLE_depth_texture" 
     "GL_EXT_robustness" 
     "GL_OVR_multiview" 
     "GL_EXT_debug_label" 
     "GL_KHR_debug" 
     "GL_ANGLE_framebuffer_blit" 
     "GL_CHROMIUM_copy_texture" 
     "GL_NV_framebuffer_blit" 
     "GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture" 
     "GL_ANGLE_instanced_arrays" 
     "GL_CHROMIUM_lose_context" 
     "GL_OES_surfaceless_context" 
     "GL_EXT_color_buffer_half_float" 
     "GL_OES_texture_float" 
     "GL_OES_compressed_ETC2_RGB8_texture" 
     "GL_OES_depth24" 
     "GL_EXT_color_buffer_float" 
     "GL_OES_EGL_image_external_essl3" 
     "GL_OES_draw_buffers_indexed" 
     "GL_EXT_texture_type_2_10_10_10_REV" 
     "GL_OES_compressed_EAC_R11_signed_texture" 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: true 

useBufferInvalidation (config option): false


---------------------
================================================================================
SESSION: 09 Dec 2024 07:00:57 +0800. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 45072
-- -- -- -- -- -- -- --
09 Dec 2024 07:00:57 +0800: Style: fusion. Available styles: windowsvista, Windows, Fusion
09 Dec 2024 07:01:18 +0800: Creating database from scratch (database didn't exist, new schema version: 0.0.17).
09 Dec 2024 07:01:47 +0800: Non-store package - creating updater
09 Dec 2024 07:34:53 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\c62574ea6df1f5595aee721908aa4ba5.jpg failed: Krita does not support this file format.
09 Dec 2024 07:34:54 +0800: Loading canceled: .
09 Dec 2024 07:34:58 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\uhh.kra failed: Krita does not support this file format.
09 Dec 2024 07:35:00 +0800: Loading canceled: .
09 Dec 2024 07:35:05 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\big canvas.kra failed: Krita does not support this file format.
09 Dec 2024 07:35:06 +0800: Loading canceled: .
09 Dec 2024 07:35:29 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\dsjflsd.kra failed: Krita does not support this file format.
09 Dec 2024 07:35:30 +0800: Loading canceled: .
09 Dec 2024 07:35:58 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\big canvas.kra failed: Krita does not support this file format.
09 Dec 2024 07:35:59 +0800: Loading canceled: .
09 Dec 2024 07:36:16 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\big canvas.kra failed: Krita does not support this file format.
09 Dec 2024 07:36:19 +0800: Loading canceled: .
09 Dec 2024 07:36:22 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\big canvas.kra failed: Krita does not support this file format.
09 Dec 2024 07:36:24 +0800: Loading canceled: .
09 Dec 2024 07:36:48 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\grass.kra~ failed: Krita does not support this file format.
09 Dec 2024 07:36:49 +0800: Loading canceled: .
09 Dec 2024 07:36:56 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\i don't remember what this is for.kra failed: Krita does not support this file format.
09 Dec 2024 07:36:58 +0800: Loading canceled: .
09 Dec 2024 07:38:50 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\big canvas.kra failed: Krita does not support this file format.
09 Dec 2024 07:38:54 +0800: Loading canceled: .
09 Dec 2024 07:40:40 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\c62574ea6df1f5595aee721908aa4ba5-removebg-preview.png failed: Krita does not support this file format.
09 Dec 2024 07:40:42 +0800: Loading canceled: .
09 Dec 2024 07:41:06 +0800: Loading C:\Users\mezza\OneDrive\Pictures\krita\.Mum's sailing ship.kra-autosave.kra failed: Krita does not support this file format.
09 Dec 2024 07:41:15 +0800: Loading canceled: .
a.exe C:\Users\mezza\OneDrive\Pictures\krita\grass.kra~

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 24652
-- -- -- -- -- -- -- --
09 Dec 2024 07:36:48 +0800: Style: fusion. Available styles: windowsvista, Windows, Fusion

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 09 Dec 2024 07:36:55 +0800. Executing C:\Program Files\Krita (x64)\bin\krita.exe C:\Users\mezza\OneDrive\Pictures\krita\i don't remember what this is for.kra

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 40028
-- -- -- -- -- -- -- --
09 Dec 2024 07:36:55 +0800: Style: fusion. Available styles: windowsvista, Windows, Fusion

---------------------
Comment 1 Dmitry Kazakov 2024-12-09 09:22:07 UTC
Hi, Mezzaw!

Could you please share at least one failing file with me? If they cannot be made public, please sent one to my email: dimula73 at gmail dot com
Comment 2 Bug Janitor Service 2024-12-24 03:47:35 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-01-08 03:47:52 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.