Bug 495847 - Blank Screen when trying to add an online account
Summary: Blank Screen when trying to add an online account
Status: RESOLVED WORKSFORME
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_kaccounts (show other bugs)
Version: 5.27.11
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-11-05 17:17 UTC by Manel Aljama
Modified: 2024-12-29 03:47 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Blak Screen aftr clic on Add New Online Account (52.90 KB, image/jpeg)
2024-11-05 17:17 UTC, Manel Aljama
Details

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Description Manel Aljama 2024-11-05 17:17:58 UTC
Created attachment 175558 [details]
Blak Screen aftr clic on Add New Online Account

Hi
When I try to connect to my Google Account I can only get a blank screen.
I haven't found any helpful information about it. 
I tried to uninstall and manually install kaccounts-providers  and kio-gdrive
But I get the same.

SUMMARY
Trying to add an online account only whows a blank scren

STEPS TO REPRODUCE
1. Clic on Online Accounts
2. Clic on [Add New Account ] button. 
3. Result a blank page  (screenshot attached) not a crash

OBSERVED RESULT
Blank screen

EXPECTED RESULT
Google, Twitter accounts links / buttons to add

SOFTWARE/OS VERSIONS
Operating System: Ubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-48-generic (64-bit)
Graphics Platform: offscreen
Processors: 4 × AMD A4-5000 APU with Radeon™ HD Graphics
Memory: 7.2 GiB of RAM
Graphics Processor: KABINI


ADDITIONAL INFORMATION
Attached screenshot
Comment 1 Nate Graham 2024-11-05 19:29:11 UTC
It looks like your system is somewhat misconfigured. I see that the QtQuick style isn't working properly. DO you by any chance have qt5ct in use? If so, please stop using and uninstall it.

Then please run `systemsettings kcm_kaccounts` in a terminal window and reproduce the issue. If anything is printed to the terminal window, copy and paste it here.

Thanks!
Comment 2 Manel Aljama 2024-11-13 16:29:26 UTC
Hi
Many thanks.  
I tried removing Qt5 with this
$ sudo apt-get remove qtcreator && sudo apt-get remove qt5*
$ sudo apt-get purge qtcreator && sudo apt-get purge qt5*
But I'm sure I'm missing something else. The problem persists.
Thanks again.
Comment 3 Bug Janitor Service 2024-11-28 03:46:38 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Manel Aljama 2024-11-29 15:49:27 UTC
(In reply to Nate Graham from comment #1)
> It looks like your system is somewhat misconfigured. I see that the QtQuick
> style isn't working properly. DO you by any chance have qt5ct in use? If so,
> please stop using and uninstall it.
> 
> Then please run `systemsettings kcm_kaccounts` in a terminal window and
> reproduce the issue. If anything is printed to the terminal window, copy and
> paste it here.
> 
> Thanks!

Hi
Many thanks.  
I tried removing Qt5 with this
$ sudo apt-get remove qtcreator && sudo apt-get remove qt5*
$ sudo apt-get purge qtcreator && sudo apt-get purge qt5*
But I'm sure I'm missing something else. The problem persists.
Sorry, I need further detailed inforation to remove completely qt5ct.
Thanks again.
Comment 5 Nate Graham 2024-11-29 16:07:05 UTC
Just qt5ct, not all of Qt! But only if you've got it installed and active.
Comment 6 Bug Janitor Service 2024-12-14 03:46:42 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Bug Janitor Service 2024-12-29 03:47:24 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.