Bug 495125 - Skanpage fails with ADF on HP Laserjet MFP
Summary: Skanpage fails with ADF on HP Laserjet MFP
Status: RESOLVED WORKSFORME
Alias: None
Product: Skanpage
Classification: Applications
Component: general (other bugs)
Version First Reported In: 24.08.1
Platform: Manjaro Linux
: NOR normal
Target Milestone: ---
Assignee: Alexander Stippich
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-10-21 06:30 UTC by Werner Back
Modified: 2024-11-25 09:59 UTC (History)
0 users

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Description Werner Back 2024-10-21 06:30:29 UTC 
SUMMARY
When trying to scan by the automatic document feeder (ADF), the scanner starts running but Skanpage shows error "Document feeder empty" on the end of the scan and no result is shown. Scanning from flatbed is OK.

STEPS TO REPRODUCE
1. Set source to ADF
2. Start scan

OBSERVED RESULT
Error message "Document feeder empty" (or similar, soory I'm on german language settings)
No scan shown


EXPECTED RESULT
Scanned document

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Manjaro Linux 
KDE Plasma Version: 6.1.5
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2

Scanning device: HP Color LaserJet MFP M183 fw, connected via Wlan
Comment 1 Werner Back 2024-10-22 05:21:53 UTC 
Seems to be Manjaro-related. Works in Neon (in a VM).
Comment 2 Alexander Stippich 2024-11-24 12:55:30 UTC 
Is the same happening when using e.g. Gnome's Document Scanner?

This may be related to different backends used by manjaro and KDE neon. I'm using the sane-airscan or sane-escl backends with my HP scanner. Both are working fine with ADF.
Comment 3 Werner Back 2024-11-25 09:59:44 UTC 
Thank you, the backend sane-airscan works.