Created attachment 175057 [details] Icone on desktop Each time I am closing Kmymoney, I have a Debug file on my desktop. How can I get rid of that file or how can I saved it else ware?
First, please confirm you are using Windows, and not Android, as the bug header says. I know we have dealt with this problem recently, but I can't find any reference in bugs, the mailing lists, or on discuss - I'll have to keep hunting unless someone else remembers and shares a pointer. In the meantime, go to Configure/KMymone..., select Gemeral and the Support tab, and see if changing the Log path lets you control where that file gets created. My memory of the earlier report was that some underlying Qt or KDE library is behaving differently on Windows than on Linux, but I don't remember any further details right now.
Created attachment 175068 [details] attachment-1882636-0.html I am using Windows 11 - 64 bit Le 2024-10-20 à 18:00, Jack a écrit : > https://bugs.kde.org/show_bug.cgi?id=495093 > > --- Comment #1 from Jack<ostroffjh@users.sourceforge.net> --- > First, please confirm you are using Windows, and not Android, as the bug header > says. > I know we have dealt with this problem recently, but I can't find any reference > in bugs, the mailing lists, or on discuss - I'll have to keep hunting unless > someone else remembers and shares a pointer. > In the meantime, go to Configure/KMymone..., select Gemeral and the Support > tab, and see if changing the Log path lets you control where that file gets > created. > My memory of the earlier report was that some underlying Qt or KDE library is > behaving differently on Windows than on Linux, but I don't remember any further > details right now. >
First, if you reply to a bug by email remove everything from your message except your reply. Your entire message becomes the next comment in the bug, and all the quoted previous comments just clutter up the new comment and make it harder to read. Also, please configure your email software to never send HTML content to bugzilla, which does not know what to do with it, and just makes it another attachment to the bug. Thanks for understanding. I've adjusted the header info. To your original question - you should just be able to delete that file. There is nothing special about it, it probably just contains debugging information which is normally not saved to a file without special configuration. For now, please let us know if changing the Log Path in the configuration dialog at least moves where the debug file is created. Also, please post just a few lines from one of those files so we can try to find or confirm what is producing the content.
> I am using Windows 11 - 64 bit. I am also using the french version of your software. I try to change the log path but I could not find a support tab in general. In the french version, I have in General - Global, Vues, filtrer and gerer.
I don't quite understand your comment about the configuration of my email software. I am using the same configuration for everybody and it works find. I know very well that I can delete the debug file. This is what I am doing for at least two weeks and this is what I don't want to do every time I am opening your software. If this file is not important why saving it to my desktop? Before contacting support, I read the french version of your guide (163 pages) and the english version of the same guide (175 pages). I also spend a lot of time playing with the settings and trying to find a way to change the path without any success. As mentionned earlier, I tried to change the log path but I could not find a support tab in "General". In the french version, in "General" I have - Global, Vues, filtrer and Gérér. >
In English, the four tabs on the General section are Global, Views, Filter, and Support, so check that fourth tab. The only section on that page is "Logging" and the first text box is "Log path" where you can either write out the full path, or click the "..." button to the right to get a file selector to navigate to the desired folder. You can also test if unchecking the two check-boxes might avoid creation of the file. I am still unable to find any reference to an earlier discussion of this same problem, and I don't remember the exact outcome there. Regarding email configuration, most email software sends both HTML and Plain Text versions of messages. For human readers, it doesn't make much difference, but when email is received by software (such as the Bugzilla software which powers bugs.kde.org) HTML versions just get added as an attachment to the bug. Oddly, that happened with your earlier reply, but not this one, so it possibly depends on what you are replying to. You can look at this bug on the web site to see.
Created attachment 175088 [details] attachment-2071424-0.html > In the french version Support is Gérer.Here is what I have:
Created attachment 175089 [details] Ho0nCUww0WpfgoNS.png
Please look at the bug online - Comment #7 has an attachment, which is just the HTML version of the message. The first text box in the image is "Emplacement du journal" and it specifies the folder where KMyMoney puts any Logging information. Given that neither of the check boxes is checked, then we do still need to figure out why the file is being created anyway, but you should at least be able to move it off your desktop by specifying another folder. Try putting a folder in that box and restarting KMyMoney, just to confirm that it will change where it leaves the Debug file. If the location does not change, we'll have some more digging to do.
Can you attach that Debug file here please? I wonder what it contains. I cannot remember that the software writes a specific Debug file (and it certainly does not on Linux). I wonder, if this is a Windows specific thing. Merci d'avance.
Thomas - I found the old discussion - it is https://invent.kde.org/office/kmymoney/-/issues/76. It was first reported a year ago, and last updated 5 months ago. In that case, if the user did not delete the file, a new line (ot two) just get added for each start of KMM. It is somehow related to QtWebEngine not properly finding some locale information/file. Changing the Logging Path does NOT change where the debug file gets written. Unfortunately, I don't see that we found any definitive solution to the problem. To explain a bit more, QtWebEngine is a Qt library KMyMoney uses for various display tasks. It is that library which is creating the debug file, not anything directly in KMyMoney. Gilles - please check your Windows settings for Language. Try changing it to something else, and then changing it back. Also be sure the same language is not the default and fallback. I can't guarantee this will get rid of the file, but it did seem to help last time.
> I cannot enter any logging information. It won't let me type anything. Samething for the two boxes underneath. However, if I click on "Restore Defaults" both boxes are checked. I closed the software and start again. One more line. Nothing else changed.
Created attachment 175094 [details] attachment-2150545-0.html > Here is my Debug file. I am still working on your comment #11. >
Created attachment 175095 [details] Capture d’écran 2024-10-21 171448.png
All fields on that dialog are disabled? That is very strange. However, as I mentioned was discovered in the other discussion on this problem, even entering a different path in that box does not move this debug file. We'll wait you you to try changing the Language settings.
> I changed the language from Frech Canada to English United State. The debug file is still there.
> The support tab is completely inactive. As a matter of fact, if you look into your guide books (french page 124 and english page 137) there is no text on support tab. Looks like it is something new not quite finish...
> I went one step further. I have installed on my old computer KMM same version 5.1.3. This computer runs Windows 10 - 64 bit - french. I have checked the windows parameters and they are exactly the same between 10 and 11. I do not have a debug file on my old computer. Looks like there is sommthing going on between Windows 11 and KMM. I don't know what. >
Created attachment 175187 [details] attachment-2906284-0.html Hi, Anything else you want me to try after my emails of 22-10-2024 8h:56, 22-10-2024 09:04 and 23-10-2024 09:23? I want realy to soved this problem. Tanks, merci
Sorry for the delayed response, I've been away for a bit. I suspect the next step would be to run the program in a debugger to figure out exactly where the library is generating the message and what triggers it, but since the only issue is adding a few lines to a text file, I don't think it's going to be a very high priority until 5.2 gets released. (Still no definite timeline, but it's getting closer.) I'm going to change the state back to REPORTED, but lower the priority. The main issue is that it does not appear that there is anything KMyMoney can do about this file being created and written to by the underlying QtWebEngine library. If the problem were in a KDE framework or library, we could probably work with the appropriate developer, but we don't generally work that closely with the Qt developers. We'll eventually track this down, but probably not very soon. I wish it were otherwise, but we do have very limited developer time available, and this has a minimal impact.