*** If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports Please remove this comment after reading and before submitting - thanks! *** SUMMARY STEPS TO REPRODUCE 1. sudo apt-get update && pkcon update -y 2. sudo pkcon refresh && sudo pkcon update 3. OBSERVED RESULT Get:1 file:/var/lib/preinstalled-pool jammy InRelease Ign:1 file:/var/lib/preinstalled-pool jammy InRelease Get:2 file:/var/lib/preinstalled-pool jammy Release [3,949 B] Get:2 file:/var/lib/preinstalled-pool jammy Release [3,949 B] Get:4 https://pkgs.tailscale.com/stable/ubuntu jammy InRelease Hit:5 https://packages.microsoft.com/repos/edge stable InRelease Hit:6 https://packages.microsoft.com/repos/code stable InRelease Ign:7 https://repo.vivaldi.com/snapshot/deb stable InRelease Hit:8 https://repo.vivaldi.com/snapshot/deb stable Release Hit:9 http://archive.ubuntu.com/ubuntu jammy InRelease Hit:10 http://archive.ubuntu.com/ubuntu jammy-updates InRelease Get:12 http://archive.neon.kde.org/testing jammy InRelease [199 kB] Hit:13 https://dl.google.com/linux/chrome/deb stable InRelease Ign:14 https://releases.warp.dev/linux/deb stable InRelease Hit:15 https://releases.warp.dev/linux/deb stable Release Hit:16 http://security.ubuntu.com/ubuntu jammy-security InRelease Hit:18 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease Fetched 205 kB in 9s (21.9 kB/s) Reading package lists... Done W: file:/var/lib/preinstalled-pool/dists/jammy/Release.gpg: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details. Getting updates [=========================] Finished [=========================] Updating packages [=========================] Finished [=========================] Fatal error: Failed to obtain authentication. EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: (available in the Info Center app, or by running `kinfo` in a terminal window) Linux/KDE Plasma: KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION #2 option for updating Refreshing cache [=========================] Loading cache [=========================] Downloading update information [=========================] Running [=========================] Finished [=========================] Disabled file:/var/lib/preinstalled-pool jammy InRelease Enabled file:/var/lib/preinstalled-pool jammy Release Enabled file:/var/lib/preinstalled-pool jammy Release Enabled file:/var/lib/preinstalled-pool jammy Release.gpg Enabled http://archive.ubuntu.com/ubuntu jammy InRelease Enabled https://dl.google.com/linux/chrome/deb stable InRelease Enabled http://archive.ubuntu.com/ubuntu jammy-updates InRelease Enabled http://archive.ubuntu.com/ubuntu jammy InRelease Enabled https://dl.google.com/linux/chrome/deb stable InRelease Enabled http://archive.ubuntu.com/ubuntu jammy-updates InRelease Enabled http://security.ubuntu.com/ubuntu jammy-security InRelease Disabled https://releases.warp.dev/linux/deb stable InRelease Enabled https://pkgs.tailscale.com/stable/ubuntu jammy InRelease Enabled http://security.ubuntu.com/ubuntu jammy-security InRelease Enabled https://releases.warp.dev/linux/deb stable Release Disabled https://repo.vivaldi.com/snapshot/deb stable InRelease Enabled https://pkgs.tailscale.com/stable/ubuntu jammy InRelease Enabled https://repo.vivaldi.com/snapshot/deb stable Release Enabled https://releases.warp.dev/linux/deb stable Release.gpg Enabled https://packages.microsoft.com/repos/edge stable InRelease Enabled https://repo.vivaldi.com/snapshot/deb stable Release.gpg Enabled https://packages.microsoft.com/repos/code stable InRelease Enabled https://packages.microsoft.com/repos/edge stable InRelease Enabled https://packages.microsoft.com/repos/code stable InRelease Enabled http://archive.neon.kde.org/testing jammy InRelease Enabled http://archive.neon.kde.org/testing jammy InRelease Enabled https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease Enabled https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease Getting updates [=========================] Finished [=========================] Testing changes [=========================] Finished [ ] (0%) The following packages have to be installed: maliit-framework-2.3.0+p22.04+vstable+git20240926.0503-0.amd64 Maliit Input Method Framework netplan-generator-0.107.1-3ubuntu0.22.04.1.amd64 YAML network configuration abstraction systemd-generator python3-netplan-0.107.1-3ubuntu0.22.04.1.amd64 YAML network configuration abstraction Python bindings qml-module-qtquick-localstorage-5.15.14+p22.04+vstable+git20240820.1245-0.amd64 Qt 5 localstorage QML module The following packages have to be updated: bluedevil-4:6.2.0+p22.04+vstable+git20241009.0841-0.amd64 KDE Bluetooth stack breeze-gtk-theme-6.2.0+p22.04+vstable+git20241009.0841-0.amd64 GTK theme built to match KDE's Breeze breeze5-4:6.2.0+p22.04+vstable+git20241009.0629-0.amd64 Default Plasma theme for Plasma 5. code-1.94.2-1728494015.amd64 Code editing. Redefined. dolphin-4:24.08.1+p22.04+vstable+git20241008.0345-0.amd64 file manager dolphin-plugins-4:24.08.1+p22.04+vstable+git20241008.0422-0.amd64 plugins for Dolphin firefox-131.0.2+build1-0ubuntu0.22.04.1~mt1.amd64 Safe and easy web browser from Mozilla gwenview-4:24.08.1+p22.04+vstable+git20241008.0346-0.amd64 image viewer kaccounts-providers-4:24.08.1+p22.04+vstable+git20241008.0359-0.amd64 KDE providers for accounts sign-on kamera-4:24.08.1+p22.04+vstable+git20241008.0346-0.amd64 digital camera support for KDE applications kate-4:24.08.1+p22.04+vstable+git20241008.0346-0.amd64 powerful text editor kate6-data-4:24.08.1+p22.04+vstable+git20241008.0346-0.all shared data files for Kate text editor kde-config-gtk-style-4:6.2.0+p22.04+vstable+git20241009.0841-0.amd64 KDE configuration module for GTK+ 2.x and GTK+ 3.x styles selection kde-config-gtk-style-preview-4:6.2.0+p22.04+vstable+git20241009.0841-0.amd64 KDE configuration module for GTK+ 2.x and GTK+ 3.x styles selection (extras) kde-config-plymouth-6.2.0+p22.04+vstable+git20241009.0838-0.amd64 KCM for Plymouth kde-config-sddm-4:6.2.0+p22.04+vstable+git20241009.0838-0.amd64 KCM module for SDDM kde-config-updates-6.2.0+p22.04+vstable+git20241009.0838-0.all Dummy transitional kde-spectacle-24.08.1+p22.04+vstable+git20241009.0840-0.amd64 Screenshot capture utility, replaces KSnapshot kde-style-breeze5-4:6.2.0+p22.04+vstable+git20241009.0629-0.all Widget style for Qt and KDE Software kdeconnect-24.08.1+p22.04+vstable+git20241008.0346-0.amd64 connect smartphones to your KDE Plasma Workspace kdeplasma-addons-4:6.2.0+p22.04+vstable+git20241008.1241-0.amd64 metapackage for all plasma and kwin addon packages kdeplasma-addons-data-4:6.2.0+p22.04+vstable+git20241008.1241-0.all locale files for kdeplasma-addons kf6-plasma5support-6.2.0+p22.04+vstable+git20241008.1022-0.all Dummy transitional kinfocenter-4:6.2.0+p22.04+vstable+git20241009.0840-0.amd64 system information viewer kio-extras-4:24.08.1+p22.04+vstable+git20241008.0347-0.amd64 Extra functionality for KF6 based kioslaves. kio-extras5-4:24.02.2+p22.04+vstable+git20241008.0422-0.amd64 Extra functionality for kioslaves. kio-extras5-data-4:24.02.2+p22.04+vstable+git20241008.0422-0.all Extra functionality for kioslaves data files. kio-gdrive-24.08.1+p22.04+vstable+git20241008.0400-0.amd64 KIO access for GDrive krdp-6.2.0+p22.04+vstable+git20241008.0525-0.amd64 KDE's RDP library kscreen-4:6.2.0+p22.04+vstable+git20241009.0840-0.amd64 KDE monitor hotplug and screen handling kwalletmanager-4:24.08.1+p22.04+vstable+git20241008.0347-0.amd64 secure password wallet manager kwin-addons-4:6.2.0+p22.04+vstable+git20241008.1241-0.amd64 additional desktop and window switchers for KWin kwin-common-4:6.2.0+p22.04+vstable+git20241010.0020-0.amd64 KDE window manager, common files kwin-data-4:6.2.0+p22.04+vstable+git20241010.0020-0.all transitional package kwin-wayland-4:6.2.0+p22.04+vstable+git20241010.0020-0.amd64 KDE window manager, wayland version, PREVIEW release kwin-x11-4:6.2.0+p22.04+vstable+git20241010.0020-0.amd64 KDE window manager, X11 version libdolphinvcs6-4:24.08.1+p22.04+vstable+git20241008.0345-0.amd64 library to show version control in Dolphin libnetplan0-0.107.1-3ubuntu0.22.04.1.amd64 YAML network configuration abstraction runtime library libokular6core11-4:24.08.1+p22.04+vstable+git20241008.0401-0.amd64 libraries for the Okular document viewer libpowerdevilcore2-4:6.2.0+p22.04+vstable+git20241009.0839-0.amd64 Global power saver settings ui library. maliit-keyboard-2.3.1+p22.04+vstable+git20241008.0529-0.amd64 virtual on-screen keyboard based on the Maliit Framework netplan.io-0.107.1-3ubuntu0.22.04.1.amd64 YAML network configuration abstraction for various backends okular-4:24.08.1+p22.04+vstable+git20241008.0401-0.amd64 universal document viewer okular-backends-4:24.08.1+p22.04+vstable+git20241008.0401-0.amd64 document format support for Okular plasma-browser-integration-6.2.0+p22.04+vstable+git20241009.0840-0.amd64 Chromium integration for Plasma plasma-calendar-addons-4:6.2.0+p22.04+vstable+git20241008.1241-0.amd64 additional calendar plugins for Plasma 6 plasma-dataengines-addons-4:6.2.0+p22.04+vstable+git20241008.1241-0.amd64 additional data engines for Plasma plasma-desktop-4:6.2.0+p22.04+vstable+git20241008.0438-0.amd64 Tools and widgets for the desktop plasma-desktop-data-4:6.2.0+p22.04+vstable+git20241008.0438-0.all dummy transitional package plasma-discover-6.2.0+p22.04+vstable+git20241009.0838-0.amd64 Discover software management suite plasma-discover-backend-flatpak-6.2.0+p[=========================] 64 Discover software management suite - Flatpak backend Updating packages [=========================] Discover software management suite - Snap backend Loading cache [=========================] over software manager suite (common data files) Running [=========================] A.R.T. capable devices for imminent failure in Plasma Finished [=========================] guration module for firewalls Fatal error: Error while installing package: dependency problems - leaving unconfiguredme integration plugins for KDE Plasma
Thanks for the bug report. I don't see the error you saw on a Neon Testing VM using the update commands you used Can you update Neon (which is now on Noble Numbat) and see if you get the same error? Thanks!
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone!
neon jammy editions are now EOL. please upgrade with the provided tools to neon noble edition/