Bug 494326 - A lot of the brushes are not working as intended using my Asus Zenbook Duo along with the digital pen that it came with. Lastly, the pressure sensitivity isn't working either. Not sure what is causing this issue.
Summary: A lot of the brushes are not working as intended using my Asus Zenbook Duo al...
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (other bugs)
Version First Reported In: 5.2.6
Platform: Compiled Sources Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-10-09 05:44 UTC by Clen
Modified: 2024-10-09 15:04 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:

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Description Clen 2024-10-09 05:44:50 UTC 
SUMMARY

Krita doesn't seem to allow my Asus Zenbook Duo and accompanied digital pen to work correctly. A lot of brush have the same "look" and there is not sensitivity either.

STEPS TO REPRODUCE
1. Install Krita onto Asus Zenbook Duo
2. Open Krita
3. Try different brushes

OBSERVED RESULT

No difference in style or pressure

EXPECTED RESULT

Different brushes and different sensitivity

SOFTWARE/OS VERSIONS
Windows: 11
macOS: NA
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: NA
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION:

Krita

 Version: 5.2.6 (git ab3502b)
 Installation type: installer / portable package
 Hidpi: true

Qt

  Version (compiled): 5.15.7
  Version (loaded): 5.15.7

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.22631
  Pretty Productname: Windows 10 Version 2009
  Product Type: windows
  Product Version: 10

Locale

  Languages: en_US, en, en_Latn_US
  C locale: C
  QLocale current: en
  QLocale system: en
  QTextCodec for locale: UTF-8
  Process ACP: 65001 (UTF-8)
  System locale default ACP: 1252  (ANSI - Latin I)

OpenGL Info
 
  Vendor:  "Google Inc. (Intel)" 
  Renderer:  "ANGLE (Intel, Intel(R) Arc(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.5590)" 
  Driver version:  "OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)" 
  Shading language:  "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
  Current format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
  GL version: 3.0 
  Supports deprecated functions false 
  Is OpenGL ES: true 
  supportsBufferMapping: true 
  supportsBufferInvalidation: false 
  forceDisableTextureBuffers: true 
  Extensions: 
     GL_ANGLE_lossy_etc_decode 
     GL_EXT_texture_compression_bptc 
     GL_EXT_texture_filter_anisotropic 
     GL_OES_texture_half_float 
     GL_EXT_debug_label 
     GL_EXT_sRGB 
     GL_OVR_multiview 
     GL_OES_EGL_image_external_essl3 
     GL_EXT_color_buffer_float 
     GL_OES_EGL_image_external 
     GL_OES_draw_buffers_indexed 
     GL_CHROMIUM_bind_generates_resource 
     GL_EXT_texture_storage 
     GL_ANGLE_instanced_arrays 
     GL_ANGLE_texture_compression_dxt5 
     GL_NV_fence 
     GL_ANGLE_robust_client_memory 
     GL_EXT_color_buffer_half_float 
     GL_ANGLE_pack_reverse_row_order 
     GL_OES_texture_stencil8 
     GL_ANGLE_texture_compression_dxt3 
     GL_ANGLE_translated_shader_source 
     GL_WEBGL_video_texture 
     GL_EXT_texture_compression_dxt1 
     GL_OES_packed_depth_stencil 
     GL_OES_texture_half_float_linear 
     GL_EXT_texture_format_BGRA8888 
     GL_OES_compressed_EAC_RG11_signed_texture 
     GL_EXT_multi_draw_indirect 
     GL_ANGLE_provoking_vertex 
     GL_EXT_debug_marker 
     GL_CHROMIUM_sync_query 
     GL_ANGLE_get_serialized_context_string 
     GL_EXT_read_format_bgra 
     GL_OES_compressed_ETC2_RGB8_texture 
     GL_OES_compressed_ETC2_sRGB8_texture 
     GL_ANGLE_depth_texture 
     GL_EXT_texture_norm16 
     GL_EXT_draw_buffers_indexed 
     GL_EXT_multisampled_render_to_texture 
     GL_NV_pack_subimage 
     GL_NV_EGL_stream_consumer_external 
     GL_CHROMIUM_copy_compressed_texture 
     GL_NV_pixel_buffer_object 
     GL_EXT_disjoint_timer_query 
     GL_ANGLE_multi_draw 
     GL_EXT_draw_elements_base_vertex 
     GL_OES_rgb8_rgba8 
     GL_EXT_clip_control 
     GL_OES_compressed_ETC2_sRGB8_alpha8_texture 
     GL_EXT_float_blend 
     GL_ANGLE_base_vertex_base_instance 
     GL_ANGLE_texture_usage 
     GL_EXT_blend_func_extended 
     GL_NV_framebuffer_blit 
     GL_ANGLE_texture_multisample 
     GL_EXT_instanced_arrays 
     GL_OES_texture_float 
     GL_OES_compressed_EAC_RG11_unsigned_texture 
     GL_OES_fbo_render_mipmap 
     GL_ANGLE_request_extension 
     GL_OES_compressed_EAC_R11_signed_texture 
     GL_EXT_map_buffer_range 
     GL_OES_compressed_ETC2_RGBA8_texture 
     GL_EXT_occlusion_query_boolean 
     GL_OES_element_index_uint 
     GL_ANGLE_base_vertex_base_instance_shader_builtin 
     GL_EXT_unpack_subimage 
     GL_KHR_parallel_shader_compile 
     GL_OES_get_program_binary 
     GL_ANGLE_memory_size 
     GL_OES_mapbuffer 
     GL_ANGLE_copy_texture_3d 
     GL_ANGLE_framebuffer_multisample 
     GL_EXT_texture_type_2_10_10_10_REV 
     GL_OES_texture_border_clamp 
     GL_OES_draw_elements_base_vertex 
     GL_CHROMIUM_copy_texture 
     GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture 
     GL_EXT_texture_compression_s3tc_srgb 
     GL_OES_EGL_image 
     GL_OES_texture_float_linear 
     GL_OVR_multiview2 
     GL_EXT_robustness 
     GL_EXT_shader_texture_lod 
     GL_OES_depth32 
     GL_AMD_performance_monitor 
     GL_EXT_EGL_image_external_wrap_modes 
     GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture 
     GL_EXT_blend_minmax 
     GL_ANGLE_client_arrays 
     GL_EXT_frag_depth 
     GL_OES_compressed_EAC_R11_unsigned_texture 
     GL_OES_surfaceless_context 
     GL_ANGLE_get_tex_level_parameter 
     GL_EXT_texture_compression_rgtc 
     GL_OES_vertex_array_object 
     GL_OES_standard_derivatives 
     GL_EXT_texture_rg 
     GL_ANGLE_multiview_multisample 
     GL_OES_texture_npot 
     GL_EXT_draw_buffers 
     GL_CHROMIUM_lose_context 
     GL_EXT_discard_framebuffer 
     GL_ANGLE_program_cache_control 
     GL_CHROMIUM_bind_uniform_location 
     GL_OES_depth24 
     GL_ANGLE_framebuffer_blit 
     GL_KHR_debug 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: true 
  Detected renderers: 
    (Supported) ANGLE (Microsoft, Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0, D3D11-10.0.22621.4249) (OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)) 
    (Supported) ANGLE (Intel, Intel(R) Arc(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.5590) (OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)) 
    (Supported) Intel(R) Arc(TM) Graphics (3.3.0 - Build 31.0.101.5590)  

useBufferInvalidation (config option): false


Hardware Information

  GPU Acceleration: auto
  Memory: 32125 Mb
  Number of Cores: 22
  Swap Location: C:/Users/Clend/AppData/Local/Temp
  Built for: sse2
  Base instruction set: fma3+avx2
  Supported instruction sets: sse2 sse3 ssse3 sse4_1 sse4_2 fma3_sse avx2 fma3_avx2

Current Settings

  Current Swap Location: C:/Users/Clend/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: OPENGL_NOT_TRIED
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Resource Location: 
  Use Win8 Pointer Input: false
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Loaded Python Plugins
	colorspace
	comics_project_management_tools
	documenttools
	exportlayers
	filtermanager
	lastdocumentsdocker
	plugin_importer
	quick_settings_docker
	scripter
	tenbrushes
	tenscripts


Display Information
Number of screens: 1
	Screen: 0
		Name: \\.\DISPLAY1
		Depth: 32
		Scale: 2
		Physical DPI121.118
		Logical DPI96
		Physical Size: 300, 190
		Position: 0, 0
		Resolution in pixels: 1440x900
		Manufacturer: SDC
		Model: SDC419d
		Refresh Rate: 120
		Serial Number: 

Current Settings

  Current Swap Location: C:/Users/Clend/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: TRY_OPENGL
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Resource Location: C:/Users/Clend/AppData/Roaming/krita
  Use Win8 Pointer Input: true
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Current Settings

  Current Swap Location: C:/Users/Clend/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: TRY_OPENGL
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Resource Location: C:/Users/Clend/AppData/Roaming/krita
  Use Win8 Pointer Input: false
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false



---------------------
================================================================================
SESSION: 09 Oct 2024 00:31:37 -0500. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 5.2.6 (git ab3502b), Qt version compiled: 5.15.7, loaded: 5.15.7. Process ID: 25172
-- -- -- -- -- -- -- --
09 Oct 2024 00:31:37 -0500: Style: fusion. Available styles: windowsvista, Windows, Fusion
09 Oct 2024 00:31:38 -0500: Creating database from scratch (database didn't exist, new schema version: 0.0.17).
09 Oct 2024 00:31:49 -0500: Non-store package - creating updater
09 Oct 2024 00:31:57 -0500: Created image "Unnamed", 2480 * 3508 pixels, 300 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2

---------------------
Comment 1 Dmitry Kazakov 2024-10-09 06:05:24 UTC 
Hi, Clen!

Please try to switch tablet API to WinInk in Settings->Preferences->Tablet->WinInk API. Then restart Krita. Embedded tablet devices usually use WinInk interface.
Comment 2 Clen 2024-10-09 15:04:18 UTC 
Thank you Dimitry! I originally tried that but forgot to restart Krita as I thought that it should've restarted automatically. Krita works as expected! Thank you!