Bug 493702 - Dialog never finishes loading data when behind a VPN
Summary: Dialog never finishes loading data when behind a VPN
Status: REPORTED
Alias: None
Product: frameworks-knewstuff
Classification: Frameworks and Libraries
Component: general (other bugs)
Version First Reported In: 6.5.0
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Dan Leinir Turthra Jensen
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-09-26 18:15 UTC by kde
Modified: 2024-10-11 19:43 UTC (History)
3 users (show)

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Latest Commit:
Version Fixed/Implemented In:
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Description kde 2024-09-26 18:15:16 UTC 
SUMMARY
When trying to view most of stuff, only "Loading data" is shown

STEPS TO REPRODUCE
1. Launch knewstuff-dialog6
2. Go to anything, except Fonts (e.g. Global themes). Fonts are the only section that loads.

OBSERVED RESULT
It is "loading data" infinitely

EXPECTED RESULT
The stuff is shown

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.10.7-200.fsync.fc40.x86_64 (64-bit)
KDE Plasma Version: 6.1.4
KDE Frameworks Version: 6.5.0
Qt Version: 6.7.2
Comment 1 Nate Graham 2024-09-30 16:23:37 UTC 
Works for me with current git master. I assume the individual dialogs in System Settings' pages are similarly broken for you as well?

Are you behind a proxy or VPN?

Does it reproduce on a new clean user account on the same machine?
Comment 2 kde 2024-09-30 18:00:23 UTC 
(In reply to Nate Graham from comment #1)
> Works for me with current git master. I assume the individual dialogs in
> System Settings' pages are similarly broken for you as well?
> 
> Are you behind a proxy or VPN?
> 
> Does it reproduce on a new clean user account on the same machine?

I have a VPN permanently enabled, and it seems to work when I disable it. Though it seems strange, as the fonts page worked well even with VPN enabled and it's not my dns blocking (I have a pihole and nothing was being blocked there when accessing the new stuff).

Is it the case that the store now blocks non-residential IPs?
Comment 3 Nate Graham 2024-10-03 21:38:54 UTC 
I don't know about that. Do you have the same or similar issues on store.kde.org directly?
Comment 4 kde 2024-10-04 08:34:17 UTC 
No, I can access store.kde.org in my browser - the issue is only with knewstuff
Comment 5 Nate Graham 2024-10-11 19:43:13 UTC 
Thanks. I don't use a VPN or have any familiarity with how this stuff works, so I'm afraid I can't help any further here. Hopefully someone else can.