Bug 493188 - Find New Items hasn't found new photos
Summary: Find New Items hasn't found new photos
Status: RESOLVED WORKSFORME
Alias: None
Product: digikam
Classification: Applications
Component: Maintenance-Database (show other bugs)
Version: 8.5.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-09-16 09:20 UTC by Steve Franks
Modified: 2025-03-24 04:40 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In: 8.7.0
Sentry Crash Report:


Attachments
Album display after scanning for new items (603.82 KB, image/png)
2024-09-16 09:20 UTC, Steve Franks
Details
Directory display showing new items (94.10 KB, image/png)
2024-09-16 09:21 UTC, Steve Franks
Details
attachment-2622987-0.html (2.16 KB, text/html)
2024-09-17 18:11 UTC, Steve Franks
Details

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Description Steve Franks 2024-09-16 09:20:05 UTC
Created attachment 173717 [details]
Album display after scanning for new items

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SUMMARY
Yesterday I saved several photos in the usual folder, but Maintenance Find New Items hasn't added them to the database even though I have run it several times

STEPS TO REPRODUCE
1. Run Tools | Maintenance and select Album(s) and Scan for New Items
2. Press OK
3. 

OBSERVED RESULT
New items do not appear in the album window

EXPECTED RESULT
New items do appear

SOFTWARE/OS VERSIONS
Windows: Windows 11 Home version 23H2
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 6.2.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION
MySQL Internal database using MariaDB 11.1
Comment 1 Steve Franks 2024-09-16 09:21:04 UTC
Created attachment 173718 [details]
Directory display showing new items
Comment 2 Maik Qualmann 2024-09-16 09:42:39 UTC
A quick test here shows no errors with the function in the maintenance tool to search for new items. Are you sure you have selected the right albums? Images may be locked because they are open in other programs? Without a DebugView log of a failed scan we cannot help here. Please post a DebugView log.

https://www.digikam.org/contribute/

Maik
Comment 3 Steve Franks 2024-09-17 18:11:50 UTC
Created attachment 173786 [details]
attachment-2622987-0.html

I reverted to 8.4, but made no other changes. All of the photos were added
as expected. Sorry there was no debug log, my antivirus blocked debugview.
I have now fixed that.
I will back up all Digikam files, reinstall 8.5 and run debugview, whilst
searching for new images.
Regards
Steve

On Mon, 16 Sep 2024 at 10:42, Maik Qualmann <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=493188
>
> Maik Qualmann <metzpinguin@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |metzpinguin@gmail.com
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #2 from Maik Qualmann <metzpinguin@gmail.com> ---
> A quick test here shows no errors with the function in the maintenance
> tool to
> search for new items. Are you sure you have selected the right albums?
> Images
> may be locked because they are open in other programs? Without a DebugView
> log
> of a failed scan we cannot help here. Please post a DebugView log.
>
> https://www.digikam.org/contribute/
>
> Maik
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 4 Maik Qualmann 2024-09-17 19:29:24 UTC
What kind of anti-virus program do you use? DebugView has never been blocked here, it even comes from Microsoft.
I suspect that your problem is related to the anti-virus program, it is clear that digiKam-8.4.0 has been downloaded more often than the test versions of digiKam-8.5.0, which is still new and unknown. Such things are taken into account when assessing unknown programs.
We generally recommend excluding digiKam and ExifTool from anti-virus programs.

Maik
Comment 5 caulier.gilles 2024-09-17 19:47:09 UTC
In my office, we use the Microsoft antivirus solution and debug view is not blocked.
Comment 6 Bug Janitor Service 2024-10-02 03:47:25 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Bug Janitor Service 2024-10-17 03:48:18 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.