Bug 492538 - Non si avvia più "Software Center" e non scarica più aggiornamenti con nuova versione Kubuntu 20.04.01
Summary: Non si avvia più "Software Center" e non scarica più aggiornamenti con nuova ...
Status: RESOLVED WORKSFORME
Alias: None
Product: Discover
Classification: Applications
Component: discover (other bugs)
Version First Reported In: 5.27.11
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
: 492661 (view as bug list)
Depends on:
Blocks:
 
Reported: 2024-09-02 10:35 UTC by paoloalpi@gmail.com
Modified: 2024-10-05 03:47 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description paoloalpi@gmail.com 2024-09-02 10:35:28 UTC
***
If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org

If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***

SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: Kubuntu 20.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13

ADDITIONAL INFORMATION

Buongiorno, sono piuttosto neofita per cui non so se riesco a inserire quanto vi occorre, comunque in seguito all'installazione del nuovo software Kubuntu 20.04.01 LTS propostami negli aggiornamenti da scaricare sono iniziati parecchi problemi che elenco di seguito:

- Non si apre più Software Center e non posso più fare gli aggiornamenti del sistema e nemmeno richiamarli;

- Non mi apre più automaticamente Ubuntu all'accensione del computer. Sono costretto a riavviare in "recovery mode" e dopo me lo fa ripartire.

Premetto che ho un hard disk partizionato che ha sia Windows che Linux ma non penso sia un problema.

Grazie in anticipo per qualsiasi aiuto.

Saluti
Comment 1 Justin Zobel 2024-09-02 12:15:35 UTC
Translation:

Title: "Software Center" no longer starts and no longer downloads updates with new version Kubuntu 20.04.01

ADDITIONAL INFORMATION

Good morning, I'm quite a novice so I don't know if I can enter what you need, however after installing the new Kubuntu 20.04. 01 LTS software proposed to me in the updates to download, several problems began which I list below:

- Software Center no longer opens and I can no longer do system updates or even recall them;

- Ubuntu no longer opens automatically when the computer is turned on. I am forced to restart in "recovery mode" and then it restarts me.

I should point out that I have a partitioned hard disk that has both Windows and Linux but I don't think it's a problem.

Thanks in advance for any help.

Greetings
---------------------------------------------------------------


For the part where Kubuntu is no longer starting you will need to talk to the Kubuntu Team, that is likely an issue with the bootloader and not related to KDE.

For Discover not starting, please try open Konsole (the terminal) and run it from there, the command to run is "plasma-discover" then copy the output on the screen into the bug report.
Comment 2 paoloalpi@gmail.com 2024-09-02 19:01:14 UTC
Ti ringrazio! Premetto che ho sbagliato a indicare la versione che è in realtà Kubuntu 24.04 e non 20.04.

Non sono purtroppo molto pratico e non so come andare nel team Kubunto a postare il problema ma ci provo.

Intanto ho dato il comendo "plasma-discover" anzi sudo plasma- discover e questo è l'esito:

QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
fetch ratings! true
adding empty sources model QStandardItemModel(0x5fa4b0
Comment 3 Justin Zobel 2024-09-03 01:13:30 UTC
You can access the Kubuntu support options on https://kubuntu.org/support/

I have moved your issue to the Discover category so someone in that team can help you further.
Comment 4 paoloalpi@gmail.com 2024-09-03 12:14:56 UTC
Grazie, molto gentile. Buona giornata
Comment 5 Antonio Rojas 2024-09-05 06:51:40 UTC
*** Bug 492661 has been marked as a duplicate of this bug. ***
Comment 6 Nate Graham 2024-09-05 14:40:01 UTC
> QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'

This is very strange. Are you running the app as root?

Questo è molto strano. Si sta eseguendo l'applicazione come root?
Comment 7 Bug Janitor Service 2024-09-20 03:47:05 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Bug Janitor Service 2024-10-05 03:47:22 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.