Bug 492260 - error transcoding video/audio
Summary: error transcoding video/audio
Status: RESOLVED WORKSFORME
Alias: None
Product: kdenlive
Classification: Applications
Component: User Interface & Miscellaneous (other bugs)
Version First Reported In: unspecified
Platform: Other Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-08-27 11:13 UTC by pumba6699
Modified: 2024-09-27 03:47 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
when transcoding the video, the process runs successfully, then I get a message about audio transcoding and when confirming I get an error like in the screenshot (7.84 KB, image/png)
2024-08-27 11:13 UTC, pumba6699
Details

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Description pumba6699 2024-08-27 11:13:55 UTC
Created attachment 172996 [details]
when transcoding the video, the process runs successfully, then I get a message about audio transcoding and when confirming I get an error like in the screenshot

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SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 24.05.2
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.1

ADDITIONAL INFORMATION
Comment 1 Jean-Baptiste Mardelle 2024-08-28 11:05:21 UTC
Thanks for your report. From the screenshot, it looks like the audio codec used in the file is not recognized. Could you post a screenshot of the Clip Properties panel for this clip (Showing audio / video info). Also which transcoding profile did you use in the Transcode dialog (a screenshot of it might also help).

Best would be if you can share a short video sample of the clip that you cannot transcode
Comment 2 Bug Janitor Service 2024-09-12 03:47:20 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2024-09-27 03:47:43 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.