Created attachment 172978 [details] Screenshot of error message *** If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** SUMMARY STEPS TO REPRODUCE 1. Launch kdenlive 24.05.2 on MacOS Monterey 12.7.6 2. Error message "The file or folder does not exist" appears before the application can be launched 3. Click OK to acknowledge error message and program launches normally. OBSERVED RESULT Error message "The file or folder does not exist" appears before the application can be launched EXPECTED RESULT No error message. SOFTWARE/OS VERSIONS Windows: macOS: Monterey 12.7.6 (available in the Info Center app, or by running `kinfo` in a terminal window) Linux/KDE Plasma: KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Thanks for your report. Could you check if the same happens with the soon to be announced 24.08.0 version, downloadable from here. https://cdn.kde.org/ci-builds/multimedia/kdenlive/release-24.08/
Created attachment 172983 [details] attachment-3649423-0.html Hi, I’ve just downloaded the new version (24.08.0) and exactly the same thing is happening - I get an error message saying “The file or folder does not exist”. Kind regards Michael O'Sullivan Michael O’Sullivan MSc MBA 🇺🇦 Tel: +44 (0) 1622 736 241 Mob: +44 (0) 74 11 45 22 50 e-mail: michaelanthonyosullivan@gmail.com e-mail: mike@sullivan-net.com e-mail: michaelosullivan@protonmail.com e-mail: michaelosullivan@dunelm.org.uk Skype: mikeosullivan On 26 Aug 2024, 17:40 +0100, Jean-Baptiste Mardelle <bugzilla_noreply@kde.org>, wrote: > https://bugs.kde.org/show_bug.cgi?id=492222 > > Jean-Baptiste Mardelle <jb@kdenlive.org> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > Status|REPORTED |NEEDSINFO > Resolution|--- |WAITINGFORINFO > > --- Comment #1 from Jean-Baptiste Mardelle <jb@kdenlive.org> --- > Thanks for your report. Could you check if the same happens with the soon to be > announced 24.08.0 version, downloadable from here. > https://cdn.kde.org/ci-builds/multimedia/kdenlive/release-24.08/ > > -- > You are receiving this mail because: > You reported the bug.
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone!
Created attachment 173524 [details] attachment-250708-0.html Hi, The bug is still there. Kind regards Michael O’Sullivan MSc MBA 🇺🇦 Tel: +44 (0) 1622 736 241 Mob: +44 (0) 74 11 45 22 50 e-mail: michaelanthonyosullivan@gmail.com e-mail: mike@sullivan-net.com e-mail: michaelosullivan@protonmail.com e-mail: michaelosullivan@dunelm.org.uk Skype: mikeosullivan On 10 Sep 2024, 04:47 +0100, Bug Janitor Service <bugzilla_noreply@kde.org>, wrote: > https://bugs.kde.org/show_bug.cgi?id=492222 > > --- Comment #3 from Bug Janitor Service <bug-janitor@kde.org> --- > 🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. > Please provide the requested information, then set the bug status to REPORTED. > If there is no change for at least 30 days, it will be automatically closed as > RESOLVED WORKSFORME. > > For more information about our bug triaging procedures, please read > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. > > Thank you for helping us make KDE software even better for everyone! > > -- > You are receiving this mail because: > You reported the bug.
Created attachment 173525 [details] Screenshot.png
Created attachment 174068 [details] attachment-1079999-0.html Hi, The error message disappears when “Reset Configuration” in the Help Menu is clicked. Problem solved. Kind regards Michael O’Sullivan e-mail: michaelanthonyosullivan@gmail.com On 10 Sep 2024, 13:35 +0100, michaelanthonyosullivan@gmail.com, wrote: > Hi, > > The bug is still there. > > > <Screenshot.png> > > > Kind regards > > Michael O’Sullivan MSc MBA 🇺🇦 > Tel: +44 (0) 1622 736 241 > Mob: +44 (0) 74 11 45 22 50 > e-mail: michaelanthonyosullivan@gmail.com > e-mail: mike@sullivan-net.com > e-mail: michaelosullivan@protonmail.com > e-mail: michaelosullivan@dunelm.org.uk > Skype: mikeosullivan > On 10 Sep 2024, 04:47 +0100, Bug Janitor Service <bugzilla_noreply@kde.org>, wrote: > > https://bugs.kde.org/show_bug.cgi?id=492222 > > > > --- Comment #3 from Bug Janitor Service <bug-janitor@kde.org> --- > > 🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. > > Please provide the requested information, then set the bug status to REPORTED. > > If there is no change for at least 30 days, it will be automatically closed as > > RESOLVED WORKSFORME. > > > > For more information about our bug triaging procedures, please read > > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. > > > > Thank you for helping us make KDE software even better for everyone! > > > > -- > > You are receiving this mail because: > > You reported the bug.