Bug 490990 - Add an "All My Bugs" Saved Search to Display All Reported Bugs Regardless of Status
Summary: Add an "All My Bugs" Saved Search to Display All Reported Bugs Regardless of ...
Status: RESOLVED FIXED
Alias: None
Product: bugs.kde.org
Classification: Websites
Component: templates (show other bugs)
Version: unspecified
Platform: Other Linux
: NOR wishlist
Target Milestone: ---
Assignee: KDE sysadmins
URL:
Keywords: usability
Depends on:
Blocks:
 
Reported: 2024-07-29 17:04 UTC by Eamonn Rea
Modified: 2024-08-03 20:49 UTC (History)
3 users (show)

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Description Eamonn Rea 2024-07-29 17:04:30 UTC
SUMMARY
At present, the default links to view reported bugs only display a small subset of a user's reported bugs. This reduces visibility into a user's reported bugs, which can be somewhat frustrating for users that want to keep tabs on what versions their reported bugs are fixed in, or update existing bug reports.

There should be an "All My Bugs" Saved Search that a user can access from the homepage to display a list of all the bugs they have reported regardless of status. If possible, this should be sorted by "Changed" time, so that bugs which require the user's attention can be seen towards the top of the list.

By default, a user can view their bug reports from the "Open Bugs Reported By Me" link on the homepage, or from the "My Bugs" link. However this only lists bugs in some statuses, like "Reported", "Confirmed", "Assigned" (and possibly some others). When a bug is marked as any other status such as "Resolved" (upstream/downstream), the bug disappears from the list, and a user has no visibility into the status of their bug. There are emails, and a bug may often be in a user's history, but it is difficult to access a full list and see the status of the bugs.

But more problematic is that if a bug is marked as a status that needs the user to respond (ideally promptly) like "NEEDSINFO", the bug still disappears from the user's "My Bugs" list and it can be easy to lose track of it. If you report a lot of bugs it can be difficult to keep track of them and some can slip through when they disappear.

Whether this new feature should be a link, or a bigger more prominent button, or something else entirely, is not something I am sure of. But something to make it easier for users to view all of their reported bugs ever regardless of status would be very useful imo :-)

STEPS TO REPRODUCE
1. Go to https://bugs.kde.org/
2. There is no easy way to view all reported bugs, just a subset.

OBSERVED RESULT
There is no easy way to view all reported bugs, just a subset. A user has to manually create this as a Saved Search, and a user may not know how to do that if they are new to Bugzilla (or even the theming flavour used here).

EXPECTED RESULT
There should be a default way to view all reported bugs regardless of their status.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.10.2 Linux Zen
KDE Plasma Version: 6.1.3
KDE Frameworks Version: 6.4.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION
I'd like to clarify that I'm not advocating to remove or update any *existing* links. For sure, the current links to only view the bugs in a handful of statuses are useful for a more "focused" view, but I feel like a wider overview by default would be helpful for visibility without creating a snowball problem of creating lots of saved searches by defaut; one new saved search only for *everything* would complement the existing list without opening the door to go more granular I think.
Comment 1 Nate Graham 2024-07-29 17:36:12 UTC
If this is possible to to without custom code changes, I think it makes sense. It's a pain point for bug reporters.
Comment 2 Bug Janitor Service 2024-07-29 21:07:14 UTC
A possibly relevant merge request was started @ https://invent.kde.org/websites/bugs-kde-org/-/merge_requests/15
Comment 3 Nate Graham 2024-07-30 09:12:32 UTC
Git commit d77d9d673d795ffe92cec5291080cc7f60b23ba6 by Nate Graham.
Committed on 29/07/2024 at 21:05.
Pushed by bcooksley into branch 'kde-5.0'.

Add an "All bugs reported by me" link to the homepage

People seem to want this, because when one of their bug reports is
closed or even in NEEDSINFO status, it disappears from the "Open bugs
reported by me" list.

By having this in addition to "Open bugs reported by me" above it, we
also reinforce that there's a difference between "open bugs" and "all
bugs", and that the former is a subset of the latter.

M  +7    -0    template/en/default/index.html.tmpl

https://invent.kde.org/websites/bugs-kde-org/-/commit/d77d9d673d795ffe92cec5291080cc7f60b23ba6
Comment 4 Eamonn Rea 2024-07-30 22:17:00 UTC
This is awesome, thank you so much!