Bug 490941 - Skanpage crashes when trying to scan on Brother DCP-1512
Summary: Skanpage crashes when trying to scan on Brother DCP-1512
Status: REPORTED
Alias: None
Product: Skanpage
Classification: Applications
Component: general (other bugs)
Version First Reported In: 24.05.2
Platform: Fedora RPMs Linux
: NOR crash
Target Milestone: ---
Assignee: Alexander Stippich
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-07-28 19:19 UTC by carasin
Modified: 2024-07-28 19:19 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
Dr Konqi report (57.45 KB, text/vnd.kde.kcrash-report)
2024-07-28 19:19 UTC, carasin 		Details
View All Add an attachment

Note You need to log in before you can comment on or make changes to this bug.
Description carasin 2024-07-28 19:19:00 UTC 
Created attachment 172071 [details]
Dr Konqi report

SUMMARY

I have a Brother DCP-1512R multi-functional device (MFD, printer + scanner). Drivers installed are taken from here:
https://support.brother.com/g/b/downloadlist.aspx?c=ru&lang=ru&prod=dcp1512r_eu&os=127&flang=English
When trying to scan or doing a preview attempt, Skanpage is constantly crashing.

STEPS TO REPRODUCE
1. Plug in the MFD to a PC or a laptop.
2. Launch Skanpage.
3. Press <Scan> button (or <Preview>).
4. Skanpage is interacting with the MFD. The MFD is doing some noise.
5. Skanpage is crashing.

OBSERVED RESULT
Skanpage is crashing.

EXPECTED RESULT
Skanpage is doing its job well.

SOFTWARE/OS VERSIONS
Linux: Fedora 40
KDE Plasma Version: 6.1.3
KDE Frameworks Version: 6.4.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION
Sometimes Skanpage doesn't crash yet shows a message instead:
'Error during device I/O'
And scanning doesn't work still.