*** If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** SUMMARY One can't open images larger than 2000 megabytes like the full size hubble images even though images aren't on or larger than 2000MB STEPS TO REPRODUCE 1. Download one of the large images of https://hubblesite.org/contents/media/images/2019/17/4492-Image.html - This can be the full size png https://stsci-opo.org/STScI-01EVSVZXR09GBZKNZ8PRN288G2.png - Or the tiff, doesn't really matter https://stsci-opo.org/STScI-01EVSW40QY4W0GC78APRTRYYBC.tif 2. Try to open it with gwenview. 3. It won't display but shows a "Loading image failed" message. OBSERVED RESULT Image doesn't load or view at all. Application doesn't give reason but the log does. Given journalctl log entries; ``` jun 26 01:21:37 hostname systemd[914]: Started Gwenview - Image Viewer. jun 26 01:21:37 hostname gwenview[25322]: Qt: Session management error: None of the authentication protocols specified are supported jun 26 01:21:37 hostname gwenview[25322]: kf.i18n.kuit: "Unknown subcue ':whatsthis,' in UI marker in context {@info:whatsthis, %1 the action's text}." jun 26 01:21:37 hostname gwenview[25322]: org.kde.kdegraphics.gwenview.lib: Unresolved mime type "image/x-mng" jun 26 01:21:37 hostname gwenview[25322]: org.kde.kdegraphics.gwenview.lib: Unresolved raw mime type "image/x-samsung-srw" jun 26 01:21:38 hostname gwenview[25322]: qt.gui.imageio: QImageIOHandler: Rejecting image as it exceeds the current allocation limit of 2000 megabytes jun 26 01:21:39 hostname gwenview[25322]: qt.gui.imageio: QImageIOHandler: Rejecting image as it exceeds the current allocation limit of 2000 megabytes jun 26 01:21:39 hostname gwenview[25322]: qt.gui.imageio: QImageIOHandler: Rejecting image as it exceeds the current allocation limit of 2000 megabytes jun 26 01:21:45 hostname systemd[914]: app-org.kde.gwenview-c44d0b1477a944c186b26d8c6c294db3.scope: Consumed 1.923s CPU time. ``` EXPECTED RESULT Expected the image to load & be viewable. Especially since the given images aren't on or over 2000 MB. SOFTWARE/OS VERSIONS Windows: Untested macOS: Untested Linux/KDE Plasma: Manjaro Linux 24.0.2 Wynsdey x86_64 (available in About System) KDE Plasma Version: 6.0.5 (x11) KDE Frameworks Version: 5.116.0 Qt Version: 5.15.14 ADDITIONAL INFORMATION
Can reproduce on Plasma 6.1 with Gwenview 24.05.1 using the png image linked in the original post KDE Neon Attempting to open a file that is 672.2MiB results in the error
Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please check if this is still an issue with Gwenview 25.08.0 (the latest released version)?
(In reply to A Linux User from comment #2) > Thank you for the bug report. Unfortunately we were not able to get to it > yet. Can we ask you to please check if this is still an issue with Gwenview > 25.08.0 (the latest released version)? Yes, this is still an issue in Gwenview 25.08.0. One can use the reproduction steps given in the original post to check this yourself in the future.