Bug 488328 - When using my Wacom 16 and Pro Pen 2 within the Krita canvas it is miss aligned. Meaning, when I attempt to draw the cursor is several inches to the right. This is not an issue outside of the canvas or within other programs, only within the Krita canvas.
Summary: When using my Wacom 16 and Pro Pen 2 within the Krita canvas it is miss align...
Status: RESOLVED FIXED
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (other bugs)
Version First Reported In: 5.2.2
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-06-10 21:04 UTC by Hunter
Modified: 2024-06-12 06:37 UTC (History)
1 user (show)

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Description Hunter 2024-06-10 21:04:41 UTC 
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SUMMARY


STEPS TO REPRODUCE
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Halla Rempt 2024-06-11 07:43:13 UTC 
This is unlikely to be a bug in Krita, since Krita does not have any tablet-specific code: that's all OS, driver and the Qt framework. The reason you don't see misalignment outside the canvas is because to everything outside the canvas, the pen looks like a mouse. Reasons for misalignment on the canvas can be:

* buggy Wacom driver (I once had to buy a Cintiq and a Wacom Remote to figure out that for quite a few versions, having the remove first in the list of devices triggered an offset bug)
* On Windows, incompatibility with either the wintab or the windows ink driver: you can try switching between the two in Krita's tablet setttings page. Restart to make the switch active
* Faulty settings in the Wacom tablet driver app
* A broken settings file for the wacom tablet driver app

But, as I said, there's way for us to "fix" this in Krita's code, even if this bug doesn't appear in other applications: tablet drivers contain a lot of application-specific workarounds.
Comment 2 Hunter 2024-06-11 19:31:47 UTC 
(In reply to Halla Rempt from comment #1)
> This is unlikely to be a bug in Krita, since Krita does not have any
> tablet-specific code: that's all OS, driver and the Qt framework. The reason
> you don't see misalignment outside the canvas is because to everything
> outside the canvas, the pen looks like a mouse. Reasons for misalignment on
> the canvas can be:
> 
> * buggy Wacom driver (I once had to buy a Cintiq and a Wacom Remote to
> figure out that for quite a few versions, having the remove first in the
> list of devices triggered an offset bug)
> * On Windows, incompatibility with either the wintab or the windows ink
> driver: you can try switching between the two in Krita's tablet setttings
> page. Restart to make the switch active
> * Faulty settings in the Wacom tablet driver app
> * A broken settings file for the wacom tablet driver app
> 
> But, as I said, there's way for us to "fix" this in Krita's code, even if
> this bug doesn't appear in other applications: tablet drivers contain a lot
> of application-specific workarounds.

Thank you for your swift and helpful response. For my particular issue the solution was adjusting the Krita tablet settings as suggested. My Wacom driver seemed to be incompatible with the wintab settings.
Comment 3 Halla Rempt 2024-06-12 06:37:11 UTC 
Thanks for getting back to us!