Bug 487619 - mp4 files dont open
Summary: mp4 files dont open
Status: RESOLVED WORKSFORME
Alias: None
Product: gwenview
Classification: Applications
Component: general (other bugs)
Version First Reported In: 24.02.2
Platform: Manjaro Linux
: NOR normal
Target Milestone: ---
Assignee: Gwenview Bugs
URL:
Keywords: usability
Depends on:
Blocks:
 
Reported: 2024-05-27 11:36 UTC by pranjalsharma1729
Modified: 2025-09-16 03:48 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description pranjalsharma1729 2024-05-27 11:36:44 UTC
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***

SUMMARY


STEPS TO REPRODUCE
1. Open a mp4 file


OBSERVED RESULT
doesn't play video

EXPECTED RESULT
play video

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.7.12-1
(available in About System)
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.1.0
Qt Version: 6.7.0

ADDITIONAL INFORMATION
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::VideoWidget ( no objectName ).
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::AudioOutput ( no objectName ).
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
Comment 1 Nicolas Fella 2024-05-27 12:23:40 UTC
Is phonon-vlc installed?
Comment 2 A Linux User 2025-08-17 11:25:07 UTC
It works if phonon-vlc (or phonon-backend-vlc-common on Fedora) is installed.
Comment 3 Bug Janitor Service 2025-09-01 03:47:23 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2025-09-16 03:48:06 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.