Bug 487474 - Error with the fact that I cannot save any file
Summary: Error with the fact that I cannot save any file
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: File formats (other bugs)
Version First Reported In: 5.2.2
Platform: Compiled Sources Microsoft Windows
: NOR minor
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-05-24 11:41 UTC by ajalovko
Modified: 2024-11-28 03:46 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
error when trying to save the file (in Russian) (25.36 KB, image/jpeg)
2024-05-24 11:41 UTC, ajalovko
Details
image.png (8.35 KB, image/png)
2024-05-24 16:25 UTC, ajalovko
Details
image.png (1.69 KB, image/png)
2024-05-24 16:25 UTC, ajalovko
Details

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Description ajalovko 2024-05-24 11:41:48 UTC
Created attachment 169772 [details]
error when trying to save the file (in Russian)

SUMMARY


STEPS TO REPRODUCE
1. Any attempt to save a file in any format in any folder


OBSERVED RESULT
Failed to save 
The file could not be opened for writing. Reason: The
file could not be opened.
OK
Show details ->  The file could not be opened for writing. Reason: The
file could not be opened.

EXPECTED RESULT
Saving a file

SOFTWARE/OS VERSIONS
Windows: 10, computer - Dell


ADDITIONAL INFORMATION
I've been using Krita for about 2 years and this error appeared yesterday. I reinstalled Krita, restarted the computer and tried to find a solution on the forums (however, I found only 1 post with the same problem and there was no answer to it)
Comment 1 Halla Rempt 2024-05-24 16:21:15 UTC
You should not use a backslash in a filename when saving on a windows system; it's a reserved character marking folders.
Comment 2 ajalovko 2024-05-24 16:25:53 UTC
Created attachment 169781 [details]
image.png

I don't use backslash anywhere in file names, that's how your system
displays it.
[image: image.png]
[image: image.png]

пт, 24 мая 2024 г. в 19:21, Halla Rempt <bugzilla_noreply@kde.org>:

> https://bugs.kde.org/show_bug.cgi?id=487474
>
> Halla Rempt <halla@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |halla@valdyas.org
>
> --- Comment #1 from Halla Rempt <halla@valdyas.org> ---
> You should not use a backslash in a filename when saving on a windows
> system;
> it's a reserved character marking folders.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 ajalovko 2024-05-24 16:25:54 UTC
Created attachment 169782 [details]
image.png
Comment 4 Halla Rempt 2024-10-29 11:57:03 UTC
Please attach the contents of help->krita log for bug reports showing at least one attempt of opening or saving the failing file.
Comment 5 Bug Janitor Service 2024-11-13 03:46:57 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2024-11-28 03:46:54 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.