Bug 487107 - Error message says "Could not take a screenshot" when selecting Rectangular Region.
Summary: Error message says "Could not take a screenshot" when selecting Rectangular R...
Status: RESOLVED UNMAINTAINED
Alias: None
Product: Spectacle
Classification: Applications
Component: General (show other bugs)
Version: 21.12.3
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Noah Davis
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-05-16 13:57 UTC by Don Chritz
Modified: 2024-05-16 15:34 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-1212164-0.html (2.65 KB, text/html)
2024-05-16 14:52 UTC, Don Chritz
Details

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Description Don Chritz 2024-05-16 13:57:24 UTC
Error message at the bottom of the Spectacle dialog box says "Could not take a screenshot" when selecting Rectangular Region Capture Mode.
Comment 1 Noah Davis 2024-05-16 14:05:14 UTC
What version of Spectacle are you using?

What is your system information? Go to System Settings->About this System and click Copy Details to get the system info.

Can you give me exact steps to reproduce the issue? For instance, in what way are you taking a rectangular screenshot? Button in the window? Global shortcut? Command line?
Comment 2 Don Chritz 2024-05-16 14:52:39 UTC
Created attachment 169535 [details]
attachment-1212164-0.html

Noah,

Spectacle version 21.12.3.

Operating System: Ubuntu 22.04
KDE Plasma Version: 5.24.7
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 6.5.0-35-generic (64-bit)
Graphics Platform: Wayland
Processors: 8 × AMD Ryzen 5 3400G with Radeon Vega Graphics
Memory: 15.6 GiB of RAM
Graphics Processor: NV136

Steps to reproduce:

   1. click on spectacle icon in task tray.
   2. at the bottom of the spectacle window it says "Could not take a
   screenshot. Please report this bug here: create a spectacle bug" (link).

Maybe it has to do with me using KDE, but spectacle needs Gnome?  Or
vice versa?

In my Show Applications I can search for "screenshot", and an icon pops up
called "Take a Screenshot", which does work.  But for some reason I cannot
add this app to my tool tray.  Maybe there is a shortcut that launches this
app, and I can just do that.

Any other suggestions?

Thank you,

Don

On Thu, May 16, 2024 at 9:05 AM Noah Davis <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=487107
>
> Noah Davis <noahadvs@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Noah Davis <noahadvs@gmail.com> ---
> What version of Spectacle are you using?
>
> What is your system information? Go to System Settings->About this System
> and
> click Copy Details to get the system info.
>
> Can you give me exact steps to reproduce the issue? For instance, in what
> way
> are you taking a rectangular screenshot? Button in the window? Global
> shortcut?
> Command line?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Noah Davis 2024-05-16 15:34:47 UTC
Unfortunately, version 21.12.3 is no longer supported. I'm not sure what the problem could be caused by. Spectacle actually doesn't work on GNOME with Wayland, so using KDE Plasma shouldn't be the issue. I'm not aware of a system tray icon for Spectacle in any version before 24.02 though.