Bug 486514 - Notifications are too narrow on X11 with dual-screen setup and NVIDIA GPU
Summary: Notifications are too narrow on X11 with dual-screen setup and NVIDIA GPU
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: Notifications (show other bugs)
Version: 6.0.4
Platform: Neon Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-05-03 16:11 UTC by Fabio C. Barrionuevo
Modified: 2024-09-25 03:47 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Discover available update notification window (29.69 KB, image/png)
2024-05-03 16:11 UTC, Fabio C. Barrionuevo
Details
Notification window expands vertically instead of maintaining a default minimum horizontal size for the monitor resolution (107.28 KB, image/png)
2024-05-12 21:29 UTC, Fabio C. Barrionuevo
Details
System Settings > Display & Monitor page (107.02 KB, image/png)
2024-05-17 00:24 UTC, Fabio C. Barrionuevo
Details
nvidia control panel configurations (286.84 KB, image/jpeg)
2024-05-17 00:38 UTC, Fabio C. Barrionuevo
Details

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Description Fabio C. Barrionuevo 2024-05-03 16:11:51 UTC
Created attachment 169150 [details]
Discover available update notification window

***
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SUMMARY

Discover available update notification window is shown in insufficient size for the content.


STEPS TO REPRODUCE
1. Start KDE Neon OS
2. If an update is available, the Discover notification will be displayed at the top of the screen.


OBSERVED RESULT
The notification window displayed at the top of the screen is smaller than the content to be shown, that is, it does not show all the content and cuts off the text. Check the attached image.

EXPECTED RESULT
The notification window must be displayed at the top of the screen as usual and be rendered at the correct size for the content to be displayed, as was the previous behavior we had in the last version of Plasma 5.x.x

SOFTWARE/OS VERSIONS
Operating System: KDE neon 6.0
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.1.0
Qt Version: 6.7.0
Kernel Version: 6.5.0-28-generic (64-bit)
Graphics Platform: X11
Processors: 24 × AMD Ryzen 9 3900X 12-Core Processor
Memory: 62.7 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 4060 Ti/PCIe/SSE2
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: X570 AORUS PRO WIFI
System Version: -CF
Comment 1 Nate Graham 2024-05-03 18:54:19 UTC
Ew, this would be a bug with the code for the notifications themselves.

Some questions to help us narrow it down:
1. Do you observe it happening with any other notifications from other apps?
2. Can you make it happen with any permutations of running `notify-send` with various options?
3. Does it happen in the Wayland session too, or only on X11?
Comment 2 Fabio C. Barrionuevo 2024-05-05 19:24:39 UTC
(In reply to Nate Graham from comment #1)
> Ew, this would be a bug with the code for the notifications themselves.
> 
> Some questions to help us narrow it down:
> 1. Do you observe it happening with any other notifications from other apps?

No. I can't remember any other notification type with the same problem. Furthermore, the only notifications I remember seeing frequently are from Spectacle when I take a screenshot, and they have no issues.


> 2. Can you make it happen with any permutations of running `notify-send`
> with various options?

I tried and was unable to reproduce the issue using notify-send . 

> 3. Does it happen in the Wayland session too, or only on X11?

Currently, I only use X11 since Google Chrome has erratic behavior on Wayland, and my daily work doesn't give me time to have the patience to wait for it to stabilize.

I tried to reproduce the problem in Wayland by simply logging out of the X11 session and logging into the Wayland session. However, the notification no longer appears, probably because the action that launches it has already been executed and/or has been marked as read (if such a thing exists).

Since the notification only appears when I have cold-booted the computer and there is some new update to install, over the next few days, I will first try starting the computer in a Wayland session to see if the problem also occurs on Wayland.
Comment 3 Nate Graham 2024-05-06 20:48:01 UTC
Thanks a lot!
Comment 4 Nate Graham 2024-05-06 20:49:07 UTC
It also reminds me of Bug 464029. Could be the same thing, as that bug was never definitively identified as fixed.
Comment 5 Fabio C. Barrionuevo 2024-05-12 21:29:24 UTC
Created attachment 169405 [details]
Notification window expands vertically instead of maintaining a default minimum horizontal size for the monitor resolution

An update: the file copy progress notification also appears smaller, although it doesn't cut any text, the notification popup is stretched vertically, now I don't know if it's a bug or a feature.

Notification window expands vertically instead of maintaining a default minimum horizontal size for the monitor resolution
Comment 6 Nate Graham 2024-05-14 22:52:33 UTC
Do you have multiple screens, or did you in the past? If so can you attach a screenshot of the System Settings > Display & Monitor page that shows the layout? Also have you used the NVIDIA control panel to change any screen settings?
Comment 7 Fabio C. Barrionuevo 2024-05-17 00:24:41 UTC
Created attachment 169546 [details]
System Settings > Display & Monitor page

(In reply to Nate Graham from comment #6)
> Do you have multiple screens, or did you in the past? 

Yes, I use 2 screens, both connected using individual DisplayPort cables, connected to an Nvidia RTX 4060 Ti.

> If so can you attach a screenshot of the System Settings > Display & Monitor page that shows the
> layout? 

Attached
Comment 8 Fabio C. Barrionuevo 2024-05-17 00:38:39 UTC
Created attachment 169547 [details]
nvidia control panel configurations

(In reply to Nate Graham from comment #6)
> Also have you used the NVIDIA control panel to change any screen
> settings?

No. I left everything as it was in the default configuration on Nvidia control panel. 

I have attached the screenshot of the NVidia control panel as well
Comment 9 Nate Graham 2024-05-21 16:38:55 UTC
Thanks. If you create and log into a new user account, does the problem happen in there too?
Comment 10 Bug Janitor Service 2024-06-05 03:45:51 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 11 Bug Janitor Service 2024-06-20 03:47:17 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!
Comment 12 Fabio C. Barrionuevo 2024-08-12 18:41:38 UTC
I still have this issue with the version:

Operating System: KDE neon 6.0
KDE Plasma Version: 6.1.3
KDE Frameworks Version: 6.4.0
Qt Version: 6.7.2
Kernel Version: 6.5.0-45-generic (64-bit)
Graphics Platform: X11
Processors: 24 × AMD Ryzen 9 3900X 12-Core Processor
Memory: 62.7 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 4060 Ti/PCIe/SSE2
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: X570 AORUS PRO WIFI
System Version: -CF
Comment 13 Nate Graham 2024-08-13 20:37:12 UTC
 If you create and log into a new user account, does the problem happen in there too?
Comment 14 Fabio C. Barrionuevo 2024-08-26 14:32:53 UTC
I created a new user with Administrator role, but no notification was displayed in the new user, so I could not verify if the error also occurs in the new user. 

That said, the error apparently was fixed somehow in one of the last major updates of KDE Neon, as the error no longer occurs in the user I was seeing the error in.


This is the version I actually have:


Operating System: KDE neon 6.0
KDE Plasma Version: 6.1.4
KDE Frameworks Version: 6.5.0
Qt Version: 6.7.2
Kernel Version: 6.8.0-40-generic (64-bit)
Graphics Platform: X11
Processors: 24 × AMD Ryzen 9 3900X 12-Core Processor
Memory: 62.7 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 4060 Ti/PCIe/SSE2
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: X570 AORUS PRO WIFI
System Version: -CF
Comment 15 Bug Janitor Service 2024-09-10 03:46:56 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 16 Bug Janitor Service 2024-09-25 03:47:13 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.