SUMMARY I have an MSI GS75 8SE laptop with KDE Plasma 6.0.4. I have disabled the laptop's screen and have the laptop connected to an LG 34GN850-B monitor via Thunderbolt. In the BIOS, I have disabled the Intel card and am using only the Nvidia RTX2060. I use Wayland on Plasma. The Nvidia drivers on my system are version 550.78. Everything works fine. If I lock the session or leave and it locks automatically, I can log back in without any problem. However, sometimes, if a significant amount of time passes and I try to log back in, after entering my password the screen turns black and only the mouse cursor is visible, forcing me to shut down the computer and restart. STEPS TO REPRODUCE 1. Lock the session or leave the computer so it auto-locks the session. 2. Wait a considerable amount of time. 3. Try to log back in. It will freeze after entering the password. OBSERVED RESULT Black screen where only the mouse cursor is visible. EXPECTED RESULT That I can log back into the session. SOFTWARE/OS VERSIONS Operating System: KDE neon 6.0 KDE Plasma Version: 6.0.4 KDE Frameworks Version: 6.1.0 Qt Version: 6.7.0 Kernel Version: 6.5.0-28-generic (64-bit) Graphics Platform: Wayland Processors: 12 × Intel® Core™ i7-8750H CPU @ 2.20GHz Memory: 62.7 GiB of RAM Graphics Processor: NVIDIA GeForce RTX 2060/PCIe/SSE2 Manufacturer: Micro-Star International Co., Ltd. Product Name: GS75 Stealth 8SE System Version: REV:1.0
Does this happen after your system suspends to ram? Have you configured Preserve video memory after suspend for your nvidia card?
(In reply to fanzhuyifan from comment #1) > Does this happen after your system suspends to ram? Have you configured > Preserve video memory after suspend for your nvidia card? If I suspend the system and then recover it, it works fine. Regarding what you mentioned about preserving video memory, I'm not sure what you are referring to. Where can I see that?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!