Bug 486119 - Replying to a particular HTML message hangs Kmail
Summary: Replying to a particular HTML message hangs Kmail
Status: REPORTED
Alias: None
Product: kmail2
Classification: Applications
Component: misc (show other bugs)
Version: 6.0.2
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-04-25 16:00 UTC by Peter
Modified: 2024-05-21 15:35 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


Attachments
Screenshot (1.49 MB, image/png)
2024-04-25 16:05 UTC, Peter
Details
Screenshot (1.37 MB, image/png)
2024-04-25 16:06 UTC, Peter
Details

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Description Peter 2024-04-25 16:00:15 UTC
SUMMARY
I have one HTML email chain, in particular, for which replying causes Kmail to hang.   

STEPS TO REPRODUCE
1. Start Kmail 
2. Select HTML email.  
3. Select Reply to.  

OBSERVED RESULT
Kmail hangs.  Sometimes it opens the composer after a number of minutes.  However, if I try to compose a reply, the window hangs, with title bar showing it as 'not responding', after entering a couple of lines.    

Strangely, there is one more kmail task listed in Task Managerthan  in System Monitor.  (See screenshot.)

Even if I kill the kmail process, or reboot, the kmail process is still there, in the same hung state.   

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Operating System: KDE neon 6.0
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.1.0
Qt Version: 6.7.0
Kernel Version: 6.5.0-28-generic (64-bit)
Graphics Platform: Wayland
Processors: 8 × 11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz
Memory: 7.5 GiB of RAM
Graphics Processor: Mesa Intel® Xe Graphics
Manufacturer: Dell Inc.
Product Name: XPS 13 9305

ADDITIONAL INFORMATION
I realise this isn't much information to go on, but I can attempt to provide more if someone lets me know what to provide.  (Would a copy of the message be any help?)

This seems similar to #484729, but this bug is reported as fixed.
Comment 1 Peter 2024-04-25 16:05:45 UTC
Created attachment 168896 [details]
Screenshot
Comment 2 Peter 2024-04-25 16:06:04 UTC
Created attachment 168897 [details]
Screenshot
Comment 3 Peter 2024-05-14 11:38:36 UTC
(In reply to Peter from comment #0)
> SUMMARY
> I have one HTML email chain, in particular, for which replying causes Kmail
> to hang.   
> 
> STEPS TO REPRODUCE
> 1. Start Kmail 
> 2. Select HTML email.  
> 3. Select Reply to.  
> 
> OBSERVED RESULT
> Kmail hangs.  Sometimes it opens the composer after a number of minutes. 
> However, if I try to compose a reply, the window hangs, with title bar
> showing it as 'not responding', after entering a couple of lines.    
> 
> Strangely, there is one more kmail task listed in Task Managerthan  in
> System Monitor.  (See screenshot.)
> 
> Even if I kill the kmail process, or reboot, the kmail process is still
> there, in the same hung state.   
> 
> EXPECTED RESULT
> 
> 
> SOFTWARE/OS VERSIONS
> Operating System: KDE neon 6.0
> KDE Plasma Version: 6.0.4
> KDE Frameworks Version: 6.1.0
> Qt Version: 6.7.0
> Kernel Version: 6.5.0-28-generic (64-bit)
> Graphics Platform: Wayland
> Processors: 8 × 11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz
> Memory: 7.5 GiB of RAM
> Graphics Processor: Mesa Intel® Xe Graphics
> Manufacturer: Dell Inc.
> Product Name: XPS 13 9305
> 
> ADDITIONAL INFORMATION
> I realise this isn't much information to go on, but I can attempt to provide
> more if someone lets me know what to provide.  (Would a copy of the message
> be any help?)
> 
> This seems similar to #484729, but this bug is reported as fixed.

What makes the problem worse is that, on terminating and restarting the Kmail process, both a main Kmail window and a composer window for the reply try to open, resulting in Kmail hanging again.  This can happen again and again.  Eventually, I will manage to restart Kmail properly, but I haven't managed to identify what allows this to happen.
Comment 4 Peter 2024-05-21 15:35:04 UTC
I ran kmail from a terminal, and got the messages, 

QAbstractAnimation::pause: Cannot pause a stopped animation
org.kde.pim.kmail: setFcc: collection invalid  ""
Path override failed for key base::DIR_APP_DICTIONARIES and path '/usr/bin/qtwebengine_dictionaries'
Path override failed for key base::DIR_APP_DICTIONARIES and path '/usr/lib/qt6/libexec/qtwebengine_dictionaries'
Path override failed for key base::DIR_APP_DICTIONARIES and path '/usr/lib/qt6/libexec/qtwebengine_dictionaries'  

Is this significant?