Bug 485339 - Krita won't open it just crashes
Summary: Krita won't open it just crashes
Status: RESOLVED FIXED
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: 5.2.2
Platform: Android ChromeOS
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-04-10 18:16 UTC by artsikye
Modified: 2024-04-29 09:10 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
It just crashes (749.06 KB, video/webm)
2024-04-10 18:16 UTC, artsikye
Details
attachment-4026156-0.html (1.70 KB, text/html)
2024-04-19 14:41 UTC, artsikye
Details

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Description artsikye 2024-04-10 18:16:56 UTC
Created attachment 168356 [details]
It just crashes

***
If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org

If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***

SUMMARY

So I have used Krita for some time now on ChromeOS. This happened after I found out I had to update Krita because there was a new update, and after I updated and opened it, they said that there was an unusual problem with the software. I tried reinstalling Krita because I wanted it to work, probably deleting all my brushes, but nothing new happened.

STEPS TO REPRODUCE
1.
2. 
3. 

OBSERVED RESULT

Krita crashed

EXPECTED RESULT

Krita to open

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Freya Lupen 2024-04-17 15:06:45 UTC
Confirming based on the amount of posts on KA and elsewhere corroborating 5.2.2 crashing on startup on ChromeOS. But unless a developer can reproduce it, it will need additional information such as a crashlog to be solvable.
Comment 2 artsikye 2024-04-19 14:41:38 UTC
Created attachment 168678 [details]
attachment-4026156-0.html

but i dont know how to open crash logs for an android device on chrome os
because when i go into chrome://crashes it does not show the krita crash

On Wed, Apr 17, 2024 at 5:06 PM Freya Lupen <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=485339
>
> Freya Lupen <penguinflyer2222@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|REPORTED                    |CONFIRMED
>                  CC|                            |
> penguinflyer2222@gmail.com
>      Ever confirmed|0                           |1
>
> --- Comment #1 from Freya Lupen <penguinflyer2222@gmail.com> ---
> Confirming based on the amount of posts on KA and elsewhere corroborating
> 5.2.2
> crashing on startup on ChromeOS. But unless a developer can reproduce it,
> it
> will need additional information such as a crashlog to be solvable.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Freya Lupen 2024-04-25 13:43:19 UTC

*** This bug has been marked as a duplicate of bug 485707 ***
Comment 4 artsikye 2024-04-28 08:20:36 UTC
(In reply to Freya Lupen from comment #1)
> Confirming based on the amount of posts on KA and elsewhere corroborating
> 5.2.2 crashing on startup on ChromeOS. But unless a developer can reproduce
> it, it will need additional information such as a crashlog to be solvable.

yeah nvm i managed to find the crashlog its written like this:

================================================================================
SESSION: 22 Apr 2024 20:16:20 +0200. Executing krita

Krita Version: 5.1.5, Qt version compiled: 5.15.8, loaded: 5.15.8. Process ID: 3757
-- -- -- -- -- -- -- --
22 Apr 2024 20:16:20 +0200: Style: fusion. Available styles: cleanlooks, gtk2, cde, motif, plastique, Windows, Fusion
22 Apr 2024 20:16:22 +0200: Creating database from scratch (database didn't exist, new schema version: 0.0.17).
22 Apr 2024 20:17:16 +0200: Importing application/x-krita to application/x-krita. Location: /usr/share/krita/templates/design/.source/DesignpresentationA3Landscape_4960x3508_300dpiRGB_8bit_.kra. Real location: /usr/share/krita/templates/design/.source/DesignpresentationA3Landscape_4960x3508_300dpiRGB_8bit_.kra. Batchmode: 0
22 Apr 2024 20:17:17 +0200: Loaded image from application/x-krita. Size: 4960 * 3508 pixels, 4.16667 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB built-in). Layers: 3
22 Apr 2024 20:20:20 +0200: CLOSING SESSION
Comment 5 Dmitry Kazakov 2024-04-29 09:10:20 UTC
Until we make a new release in the Play Market, please use the nightly-stable builds:

https://cdn.kde.org/ci-builds/graphics/krita/krita-5.2/