Created attachment 168298 [details] video missing *** If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** SUMMARY the video does not appear, the audio appear STEPS TO REPRODUCE 1. open a project or create one 2. the video doesn't appear 3. OBSERVED RESULT black window EXPECTED RESULT video SOFTWARE/OS VERSIONS Operating System: Fedora Linux 39 KDE Plasma Version: 5.27.11 KDE Frameworks Version: 5.115.0 Qt Version: 5.15.12 Kernel Version: 6.8.4-200.fc39.x86_64 (64-bit) Graphics Platform: Wayland Processors: 12 × AMD Ryzen 5 5500U with Radeon Graphics Memory: 11.0 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP Laptop 15-ef2xxx ADDITIONAL INFORMATION
Thank you!
(In reply to ksso from comment #1) > Thank you! Thanks for providing the screenshot. It appears that the source file only has an audio track. Secondly, there is nothing to show in the Project Monitor because there is no clip in the timeline. In order to see/hear the selected clip in the bin you need to open the Clip Monitor. Please provide more details (the source file, screenshots) in case it still doesn't work for you.
here is a screen recording https://drive.google.com/file/d/1OapI5KZVJxt7grP3b_tvf4c1tP-6A-PD/view?usp=sharing thank you very much
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
(In reply to ksso from comment #3) > here is a screen recording > https://drive.google.com/file/d/1OapI5KZVJxt7grP3b_tvf4c1tP-6A-PD/ > view?usp=sharing > > thank you very much Thanks for uploading the screen recording. I would assume that both files play ok in VLC, for example. You are using 23.08.5 which is not quite one year old, but a lot of things have changed with version 24.02.2, and 24.05 is close to be released as Beta. Perhaps you can help testing it. If you do not want to wait for the new release, I suggest to un-install your version and upgrade to 24.02.2. If that's not possible for whatever reason (for example you need the audio recording feature which is missing in 24.02.2 due to Qt6 issues) I suggest you un-install your version and install 23.08.5 which was a stable release before the switch from Qt5 to Qt6.
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!