Bug 484594 - External screen black except for mouse cursor
Summary: External screen black except for mouse cursor
Status: REPORTED
Alias: None
Product: KScreen
Classification: Plasma
Component: common (show other bugs)
Version: 5.27.11
Platform: Fedora RPMs Linux
: NOR normal
Target Milestone: ---
Assignee: kscreen-bugs-null@kde.org
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-03-27 12:45 UTC by rebeccalcotton
Modified: 2024-04-15 14:18 UTC (History)
1 user (show)

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Latest Commit:
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Sentry Crash Report:


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Description rebeccalcotton 2024-03-27 12:45:15 UTC
SUMMARY
When I connect an External screen the external screen is black or showing parts of the wallpaper. In any case no windows are shown there and I cannot interact (nor see) windows in the external screen. This happens with any external screen on any of my accounts.
I have tried reinstalling graphics drivers, deleted the files in ~/.local/share/kscreen/, but nothing changes. The display is recognised when connecting, but then all I get is a mouse cursor moving across a black screen on the external. The laptop screen is still working fine, with no issues.
I have had this issue for a while and no updates so far have made it go away. There are no obvious errors or anything I can make out in the system.

STEPS TO REPRODUCE
1. I wish I knew....

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS

Linux/KDE Plasma: Fedora 39
(available in About System)
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.12

ADDITIONAL INFORMATION
- The Laptop s a ThinkPad P1 Gen2, Product Name: 20QTCTO1WW
- I have had the issue for a while, also with earlier software versions.
Comment 1 fanzhuyifan 2024-03-27 22:59:29 UTC
Is this on wayland or X11? What GPUs are you using?
Comment 2 rebeccalcotton 2024-03-28 16:04:30 UTC
(In reply to fanzhuyifan from comment #1)
> Is this on wayland or X11? What GPUs are you using?

This is x11 and the GPU is
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630]
Comment 3 Bug Janitor Service 2024-04-12 03:47:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
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If you have already provided the requested information, please
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