SUMMARY Since yesterday my Outlook EWS Account stopped synchronizing, and I got an error authentication failed. Manual re-authentication not possible, a manual account setting and 'try connect' was not possible, not settings window opened. So I deleted the ews account from kmail and tried to re-add it again. kmail settings -> configure kmail -> accounts (receiving) -> add custom account -> select Microsoft exchange EWS The settings window appears for few (1-2) seconds and disappears. This happens each time I try to access settings STEPS TO REPRODUCE 1. always, see above ADDITIONAL INFORMATION Akonadi output when trying to add ews resource: org.kde.pim.akonadiserver: New notification connection (registered as Akonadi::Server::NotificationSubscriber(0x7f9df427e0f0) ) org.kde.pim.akonadiserver: Subscriber Akonadi::Server::NotificationSubscriber(0x7f9df427e0f0) identified as "AgentBaseChangeRecorder - 105915778054496" QWindow::fromWinId(): platform plugin does not support foreign windows. org.kde.pim.ews.client: Failed to retrieve authentication data org.kde.pim.ews.client: Failed to retrieve authentication data org.kde.pim.ews: Authentication failed: Password request failed org.kde.pim.ews: reauthenticate: trying to refresh org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: requestAuthFailed - going offline org.kde.pim.ews.client: Failed to process EWS request: ASSERT: "req->responses().size() == sourceIds.size()" in file ./resources/ews/ewssubscribedfoldersjob.cpp, line 57 org.kde.pim.akonadiserver: Subscriber "AgentBaseChangeRecorder - 105915778054496" disconnected org.kde.pim.akonadicontrol: ProcessControl: Application "/usr/bin/akonadi_ews_resource" stopped unexpectedly ( "Process crashed" ) org.kde.pim.akonadicontrol: Application '/usr/bin/akonadi_ews_resource' crashed! 1 restarts left. org.kde.pim.akonadiserver: New notification connection (registered as Akonadi::Server::NotificationSubscriber(0x7f9df41761e0) ) org.kde.pim.akonadiserver: Subscriber Akonadi::Server::NotificationSubscriber(0x7f9df41761e0) identified as "AgentBaseChangeRecorder - 101647180432544" org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: "Invalid number of responses received" org.kde.pim.ews: requestAuthFailed - going offline org.kde.pim.ews: reauthenticate: trying to refresh org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: "Invalid number of responses received" org.kde.pim.ews: requestAuthFailed - going offline org.kde.pim.ews: reauthenticate: trying to refresh org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: "Invalid number of responses received" org.kde.pim.ews: requestAuthFailed - going offline
I get the same behavior since today with a similar assert in a different location: ASSERT: "responses.size() == itemsToDo" in file ./resources/ews/ewsabstractchunkedjob.h, line 87 Both seem related to not receiving as many responses as expected. Relevant part of the log: ============================================== org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: "Invalid number of responses received" org.kde.pim.ews: requestAuthFailed - going offline org.kde.pim.ews: reauthenticate: trying to refresh org.kde.pim.ews.client: Starting OAuth2 authentication org.kde.pim.kimap: sasl_client_start failed with: -4 "SASL(-4): no mechanism available: No worthy mechs found" org.kde.pim.ews.client: Failed to process EWS request: ASSERT: "responses.size() == itemsToDo" in file ./resources/ews/ewsabstractchunkedjob.h, line 87 org.kde.pim.akonadicontrol: ProcessControl: Application "/usr/bin/akonadi_ews_resource" stopped unexpectedly ( "Le processus a planté" ) org.kde.pim.akonadicontrol: Application '/usr/bin/akonadi_ews_resource' crashed! 1 restarts left. ============================================== Operating System: KDE neon 6.0 KDE Plasma Version: 6.0.3 KDE Frameworks Version: 6.0.0 Qt Version: 6.6.2 Kernel Version: 6.5.0-26-generic (64-bit)