SUMMARY After "apt dist-upgrade" in KDE Neon User (stable) printing stopped working. Existing printer has weird name. Adding and removing printer does not fix the printing. STEPS TO REPRODUCE 1. Install KDE Neon User stable edition (KDE neon 5.27) 2. Configure printing 3. Check if printing works (it shall/will work) 4. Do apt dist-upgrade OBSERVED RESULT Printing does not work. Existing printer has weird name. Adding and removing printer does not fix the printing. EXPECTED RESULT Printing shall work even after update. SOFTWARE/OS VERSIONS Operating System: KDE neon 5.27 KDE Plasma Version: 5.27.10 KDE Frameworks Version: 5.114.0 Qt Version: 5.15.12 Kernel Version: 6.5.0-17-generic (64-bit) Graphics Platform: X11 ADDITIONAL INFORMATION I also noticed that the UI is a bit weird, specially font sizes are mixed (big and small texts/fonts), dialog sizes are also weird. Overall the UI looks unorganized.
Can you please be specific about what you mean with "Printing does not work"? What specifically does not work, and in what app?
1. Open PDF in Okular2. Ctrl+P3. Click Print Printed documet shall appear in the printer. Sadly, nothing happens. On Wed 13. 3. 2024 at 23:01, Nate Graham <bugzilla_noreply@kde.org> wrote: https://bugs.kde.org/show_bug.cgi?id=483349 Nate Graham <nate@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Product|plasmashell |print-manager CC| |nate@kde.org Component|general |general Version|master |unspecified Target Milestone|1.0 |--- Resolution|--- |WAITINGFORINFO Assignee|plasma-bugs@kde.org |dantti12@gmail.com Status|REPORTED |NEEDSINFO Keywords| |regression --- Comment #1 from Nate Graham <nate@kde.org> --- Can you please be specific about what you mean with "Printing does not work"? What specifically does not work, and in what app? -- You are receiving this mail because: You reported the bug.
(In reply to Venca B Spam from comment #2) > 1. Open PDF in Okular2. Ctrl+P3. Click Print > Printed documet shall appear in the printer. > Sadly, nothing happens. > On Wed 13. 3. 2024 at 23:01, Nate Graham <bugzilla_noreply@kde.org> > wrote: > > https://bugs.kde.org/show_bug.cgi?id=483349 > > Nate Graham <nate@kde.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Product|plasmashell |print-manager > CC| |nate@kde.org > Component|general |general > Version|master |unspecified > Target Milestone|1.0 |--- > Resolution|--- |WAITINGFORINFO > Assignee|plasma-bugs@kde.org |dantti12@gmail.com > Status|REPORTED |NEEDSINFO > Keywords| |regression > > --- Comment #1 from Nate Graham <nate@kde.org> --- > Can you please be specific about what you mean with "Printing does > not work"? > What specifically does not work, and in what app? > > -- > You are receiving this mail because: > You reported the bug. Steps to reproduce "printing does not work" 1. Open PDF in Okular 2. Ctrl+P (open print dialog, select printer or use default printer; both variants give same result) 3. Click Print Printed document shall appear in the printer. Sadly, nothing happens. On other laptop, with the same distro, same level of updates, same printer on the same network just without the recent Plasma 6x update prints like I am used to for past two years.
Thanks. Do you still see your previously-configured printer in the printers list of the Print dialog? If so, can you make sure that printer is selected when you click "Print"? If it is, after you click print, can you click on the Printers widget in your System Tray and see what it says next to the icon for your printer? In particular, the subtitle should say something. Either "Idle" or some other status.
(In reply to Nate Graham from comment #4) > Thanks. Do you still see your previously-configured printer in the printers > list of the Print dialog? Yes
(In reply to Nate Graham from comment #4) > If so, can you make sure that printer is selected when you click "Print"? It is automatically selected (it is default printer)
(In reply to Nate Graham from comment #4) > Thanks. Do you still see your previously-configured printer in the printers > list of the Print dialog? > > If so, can you make sure that printer is selected when you click "Print"? > > If it is, after you click print, can you click on the Printers widget in > your System Tray and see what it says next to the icon for your printer? In > particular, the subtitle should say something. Either "Idle" or some other > status. I tried both, the default and the newly added. In case of the default printer: "Paused" (it is possible to click on Resume) after clicking on it it says "Printer disappeared or cups/browsed for printer HP "Color_LaserJet_Pro_M478f_9f_CENSORED", is cups-browsed running?" In case of the newly added: "In use" for a while and then "gziptoany ..." and then "Paused - Printer disappeared or cups-browsed shutdown" (it is possible to click on Resume) after click "Connecting to printer" and then "Paused" then it cycles when clicking on Resume.
(In reply to Venca B Spam from comment #7) > (In reply to Nate Graham from comment #4) > > Thanks. Do you still see your previously-configured printer in the printers > > list of the Print dialog? > > > > If so, can you make sure that printer is selected when you click "Print"? > > > > If it is, after you click print, can you click on the Printers widget in > > your System Tray and see what it says next to the icon for your printer? In > > particular, the subtitle should say something. Either "Idle" or some other > > status. > > I tried both, the default and the newly added. > > In case of the default printer: > "Paused" (it is possible to click on Resume) after clicking on it it says > "Printer disappeared or cups/browsed for printer HP > "Color_LaserJet_Pro_M478f_9f_CENSORED", is cups-browsed running?" > > In case of the newly added: > "In use" for a while and then "gziptoany ..." and then "Paused - Printer > disappeared or cups-browsed shutdown" (it is possible to click on Resume) > after click "Connecting to printer" and then "Paused" then it cycles when > clicking on Resume. When I put the printer's IP address to browser it shows normally the printer's web interface. So I assume the printer must be accessible also for cups.
Thanks. In both cases it sounds like the cups-browsed daemon crashes or isn't running in the first place. This wouldn't be an issue caused by print-manager, and I can't reproduce it myself on my Plasma 6 system on Fedora 39 with a printer that was added to the system in Plasma 5. It's more likely to be a distro packaging or configuration issue; moving to Neon.
is this still an issue? i can print out of the box on the latest user iso.
(In reply to Carlos De Maine from comment #10) > is this still an issue? i can print out of the box on the latest user iso. It still does not work. However good news is that I found a way how to prevent my other systems from unwanted upgrades to Plasma 6 :) I am still open to test possible fixes.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!
It does not work at all.V On Wed 24. 4. 2024 at 5:47, Bug Janitor Service <bugzilla_noreply@kde.org> wrote: https://bugs.kde.org/show_bug.cgi?id=483349 Bug Janitor Service <bug-janitor@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDSINFO |RESOLVED --- Comment #13 from Bug Janitor Service <bug-janitor@kde.org> --- This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! -- You are receiving this mail because: You reported the bug.
I found great workaround. If you want to use stable Plasma while keeping your laptop up-to-date, switch to Kubuntu 24.04. It has Plasma 5, same as Neon had before switched to Plasma 6, and it is significantly faster!