Bug 483245 - Failure to Fetch Encryption Keys
Summary: Failure to Fetch Encryption Keys
Status: RESOLVED UPSTREAM
Alias: None
Product: NeoChat
Classification: Applications
Component: General (other bugs)
Version First Reported In: 24.02.0
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Tobias Fella
URL:
Keywords: qt6
Depends on:
Blocks:
 
Reported: 2024-03-11 14:47 UTC by Dashon
Modified: 2024-03-11 18:59 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description Dashon 2024-03-11 14:47:11 UTC
SUMMARY
I had created a private room on element a while back. I'm the only person in the room. E2EE is turned on and it only contains a few pictures from when I was migrating away from telegram. After logging into neochat, it tales me that "This message is encrypted and the sender has not shared the key with this device". I tried reinstalling deleting all configs and logging in again, but it seems like it never gets those keys. I have even crossed verified the session with element web, but the messages never get decrypted. I tested with the nheko client and it seems it was able to decrypt the messages, but I believe it opened a full browser for the login. Maybe that made a difference? What can I do here in the case of neochat? 

STEPS TO REPRODUCE
1. Create a private matrix room with e2ee turned on and upload a few pictures or send a few messages or something.
2. Log into neochat.
3. Go to the room you created.

OBSERVED RESULT
Messages are never decrypted.

EXPECTED RESULT
Messages should be decrypted and I should be able to see my images.

SOFTWARE/OS VERSIONS
Operating System: EndeavourOS 
KDE Plasma Version: 6.0.1
KDE Frameworks Version: 6.0.0
Qt Version: 6.6.2
Kernel Version: 6.7.8-zen1-1-zen (64-bit)
Graphics Platform: Wayland
Processors: 16 × AMD Ryzen 7 5800X 8-Core Processor
Memory: 62.7 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 3080/PCIe/SSE2
Manufacturer: Micro-Star International Co., Ltd.
Product Name: MS-7C95
System Version: 1.0
Comment 2 Dashon 2024-03-11 18:59:42 UTC
(In reply to Tobias Fella from comment #1)
> https://invent.kde.org/network/neochat/-/wikis/FAQ#after-logging-in-to-
> neochat-i-cant-read-any-existing-decrypted-mesages-how-can-i-import-
> decryption-keys-i-verified-my-session-in-element-and-still-cant-read-
> encryted-messages

Ahh, thanks, sorry about the useless report.