SUMMARY KCM keys doesn't show shortcuts for applications, it says: "Error while communicating with the global shortcuts service" Hotkeys works fun, for example I can easily open Konsole using ctrl+alt+t, but I just don't see the Konsole there in these settings because of this error. STEPS TO REPRODUCE 1. Open KDE settings 2. Switch to "Shortcuts" 3. Wait a minute OBSERVED RESULT In the top of the windows the errors are displayed: "Error while communicating with the global shortcuts service" And there is no applications, for which I set up hotkeys. EXPECTED RESULT The error shouldn't be displayed and I should see my applications in the list. SOFTWARE/OS VERSIONS Operating System: Debian GNU/Linux 13 KDE Plasma Version: 5.27.10 KDE Frameworks Version: 5.107.0 Qt Version: 5.15.10 Kernel Version: 6.6.15-amd64 (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i5-3550 CPU @ 3.30GHz Memory: 15.3 ГиБ of RAM Graphics Processor: Mesa Intel® HD Graphics 2500 ADDITIONAL INFORMATION Actually I have Debian testing and maybe it's their problem, but I don't know.
What happens if you run manually kcmshell6 keys What does systemctl status --user plasma-kglobalaccel.service say? Finally if the service is not running what happens if you run /usr/lib/x86_64-linux-gnu/libexec/kglobalacceld manually?
Sorry I just saw this is plasma 5, so instead of kglobalacceld in libexec, try running kglobalaccel5 which is in PATH
(In reply to David Redondo from comment #2) > Sorry I just saw this is plasma 5, so instead of kglobalacceld in libexec, > try running kglobalaccel5 which is in PATH david@DebianW ~ systemctl status --user plasma-kglobalaccel.service ● plasma-kglobalaccel.service - KDE Global Shortcuts Server Loaded: loaded (/usr/lib/systemd/user/plasma-kglobalaccel.service; static) Active: active (running) since Tue 2024-03-05 08:35:11 +04; 2min 29s ago Main PID: 3059 (kglobalaccel5) Tasks: 3 (limit: 18751) Memory: 12.3M (peak: 30.0M) CPU: 348ms CGroup: /user.slice/user-1000.slice/user@1000.service/background.slice/plasma-kglobalaccel.service └─3059 /usr/bin/kglobalaccel5 мар 05 08:35:11 DebianW systemd[2737]: Starting plasma-kglobalaccel.service - KDE Global Shortcuts Server... мар 05 08:35:11 DebianW systemd[2737]: Started plasma-kglobalaccel.service - KDE Global Shortcuts Server. мар 05 08:35:11 DebianW kglobalaccel5[3059]: kf.globalaccel.kglobalacceld: No desktop file found for service "clementine.desktop" мар 05 08:35:11 DebianW kglobalaccel5[3059]: QDBusObjectPath: invalid path "/component/_home_david__аг_уз_и_eclipse_installer__desktop" мар 05 08:35:11 DebianW kglobalaccel5[3059]: QDBusObjectPath: invalid path "/component/_еи_ста__и__вать_H_A_W_X__2_desktop" мар 05 08:35:32 DebianW kglobalaccel5[3059]: QDBusObjectPath: invalid path "/component/_home_david__аг_уз_и_eclipse_installer__desktop" мар 05 08:35:32 DebianW kglobalaccel5[3059]: QDBusObjectPath: invalid path "/component/_еи_ста__и__вать_H_A_W_X__2_desktop" мар 05 08:35:32 DebianW kglobalaccel5[3059]: QDBusConnection: error: could not send reply message to service "": Marshalling failed: Invalid object path pa> мар 05 08:35:36 DebianW kglobalaccel5[4238]: Omitting both --window and --windowclass arguments is not recommended
Seems like we've got a bad object path. Could you please paste the output of qdbus --literal org.kde.kglobalaccel /kglobalaccel org.kde.KGlobalAccel.allComponents
(In reply to David Redondo from comment #4) > Seems like we've got a bad object path. Could you please paste the output of > qdbus --literal org.kde.kglobalaccel /kglobalaccel > org.kde.KGlobalAccel.allComponents ✘ david@DebianW ~ qdbus --literal org.kde.kglobalaccel /kglobalaccel org.kde.KGlobalAccel.allComponents Error: org.freedesktop.DBus.Error.NoReply Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
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This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!