Bug 482133 - no desktop on upgrade to KDEP6
Summary: no desktop on upgrade to KDEP6
Status: RESOLVED WORKSFORME
Alias: None
Product: neon
Classification: KDE Neon
Component: general (show other bugs)
Version: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-03-01 09:14 UTC by David Chmelik
Modified: 2024-04-15 03:47 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
broken desktop GUI (1.26 MB, image/jpeg)
2024-03-01 09:14 UTC, David Chmelik
Details

Note You need to log in before you can comment on or make changes to this bug.
Description David Chmelik 2024-03-01 09:14:25 UTC
Created attachment 166243 [details]
broken desktop GUI

SUMMARY
We updated/upgraded three KDE Neon 5 desktop PCs, and then upgraded them to KDEP6.  One now has had the panel removed (and can't be put back) so has no functional desktop/GUI other than a search, and two blank rectangles/'desktops' (that do nothing when selected) and a plus that adds more blank rectangles... no other controls/menus work/appear (such as right mouse button).  Even a known command-line force KDE logout command (maybe 'qdbus org.kde.ksmserver /KSMServer logout 0 0 1') did nothing (which I could've temporarily used an alternative X window manager or desktop environment and maybe reconfigured KDE).

STEPS TO REPRODUCE
1. Use certain hardware types (see below)?
2. apt-get update
3. apt-get dist-upgrade
4. reboot

OBSERVED RESULT
No functional desktop/GUI; see attached photograph.

EXPECTED RESULT
Continue normal desktop GUI, not changing broken mode to whatever's in that photograph.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: KDE Neon 6 22.04
KDE Plasma Version: 6
KDE Frameworks Version: whatever came with the above
Qt Version:  whatever came with the above

HARDWARE
CPU: i7700K
system-/logic-/main-/mother-board: GA-Z170XP-SLI
RAM: 64GB
monitor: 2560x1600
display/video/graphics card: Radeon Vega 64

ADDITIONAL INFORMATION
I can't get Frameworks, QT information because this PC now runs GNU/Linux Mint, though I doubt Frameworks, QT for users changed within a few hours of release... if they did, or if you know what happened above, I'm willing to test again.
Comment 1 Harald Sitter 2024-03-01 18:23:45 UTC
Please put

/var/log/apt/ and /var/log/dpkg* into a .zip or .tar and upload it as attachment.


Also, what is the output of 

sudo apt -o Debug::pkgProblemResolver=true install neon-desktop plasma-desktop neon-settings-2
sudo apt -o Debug::pkgProblemResolver=true dist-upgrade
Comment 2 Bug Janitor Service 2024-03-16 03:46:51 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 David Chmelik 2024-03-16 04:22:51 UTC
I agree set 'RESOLVED > WORKSFORME' despite don't consider it resolved, but unless there will be KDE Neon long-term serivce (LTS) release, we're waiting before using KDE Plasma 6 (KDEP6) and switched back to GNU/Linux Mint or might use Kubuntu for family PCs... lately most have hardware problems we must fix before I consider testinf KDEP6 later.
Comment 4 Bug Janitor Service 2024-03-31 03:47:05 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2024-04-15 03:47:37 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!