Bug 481810 - Changing any printer setting hangs program, CUPS error message stuck on screen
Summary: Changing any printer setting hangs program, CUPS error message stuck on screen
Status: RESOLVED DOWNSTREAM
Alias: None
Product: kde
Classification: I don't know
Component: general (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Unassigned bugs mailing-list
URL:
Keywords: qt6
Depends on:
Blocks:
 
Reported: 2024-02-25 14:23 UTC by Sean
Modified: 2024-02-27 17:45 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:

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Error message (186.56 KB, image/png)
2024-02-25 14:23 UTC, Sean 		Details
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Description Sean 2024-02-25 14:23:34 UTC 
Created attachment 166089 [details]
Error message

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Launch Printers from Discover
2. Try to make any change to settings 
3. Close program 

OBSERVED RESULT

Error message box pops up on screen "CUPS SERVER ERROR - connection reset by peer' 
2nd error message box pops up on screen "There was an error during the CUPS operation - Success' 
Can not close error boxes (can't click off)
Can not close Printer program (Not responding) or force close it 


EXPECTED RESULT

Printer settings changed
You can close printer program 
You can 'X' off error messages

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Kde NEON Plasma 6.1 Dev / Unstable edition / Wayland
(available in About System)
KDE Plasma Version: 6.0.80
KDE Frameworks Version: 6.00
Qt Version: 6.6.2

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2024-02-27 17:45:18 UTC 
CUPS isn't KDE code, and it looks like the app you've downloaded to manage it is a GNOME app, by the looks of the dialog you're seeing. As such I would recommend reporting this issue to the authors of the app you downloaded.