SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. layer 2. import layer 3. or tools 4. Add reference image OBSERVED RESULT Krista freezes when importing image EXPECTED RESULT import image without crashing SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Hi, Nadine! Could you share the file that you try to import into the image? Or does it happen with any type of file? I cannot reproduce the issue here locally. I can import files with both options you listed. Could you also attach a crashlog to this report? The crashlog should be avaialble in %LOCALAPPDATA%\kritacrash.log location on your harddrive.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Created attachment 167013 [details] attachment-2323754-0.html Hi My apologies for the delayed reply I discovered the issue was my laptop and not krita, as the same problem occurred regardless of the application kind regards Nadine On Mon, 26 Feb 2024 at 16:08, Dmitry Kazakov <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=481507 > > Dmitry Kazakov <dimula73@gmail.com> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Status|REPORTED |NEEDSINFO > CC| |dimula73@gmail.com > Resolution|--- |WAITINGFORINFO > > --- Comment #1 from Dmitry Kazakov <dimula73@gmail.com> --- > Hi, Nadine! > > Could you share the file that you try to import into the image? Or does it > happen with any type of file? I cannot reproduce the issue here locally. I > can > import files with both options you listed. > > Could you also attach a crashlog to this report? The crashlog should be > avaialble in %LOCALAPPDATA%\kritacrash.log location on your harddrive. > > -- > You are receiving this mail because: > You reported the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.