Hello Manjaro Triagers, first - much love to you all, have been appreciating Manjaro for several years now. 2nd - please reply if possible - if this issue is yet known there with team. I am Trying to decide if perhaps I should return the laptop SUMMARY - There is an identified issue for many newer laptops with built in amplifiers. Arch has apparently started to fix the issue for certain kernels but it has not moved here yet it seems. Im running 6.6.10-1 My Device Asus Zenbook Um3402Ya Here are links of Arch Team Members who have reputation to post about the issue https://wiki.archlinux.org/title/ASUS_Zenbook_UM3402YA https://superuser.com/questions/1719920/no-sound-from-internal-speakers-on-laptop-but-headphone-jack-and-hdmi-works/1754954#1754954 https://gist.github.com/masselstine/8fe9634b4c31cef07b8dfab089e4eb38 OBSERVED RESULT - No Audio EXPECTED RESULT - Audio SOFTWARE/OS VERSIONS Windows: Yes Dual Boot Windows 11 Linux/KDE Plasma: 6.6.10-1 (available in About System) KDE Plasma Version: 5.27.10 KDE Frameworks Version: 5.113.0 Qt Version: 5.15.12 ADDITIONAL INFORMATION
Hello! You've reached the KDE bug tracker, not the Manjaro one. :)
Created attachment 165984 [details] image.png Hello Nate, and KDE, *Im really just looking for some general direction I must Decide if I need to RETURN LAPTOP to where it was purchased. * *Im mostly looking for general assurance if this bug will likely get resolved in say the next 3-6 months or upto a year. * Thank you, Kirk This Bug Issue is widely on many forums, and involves a number of laptops. ARCH official documentation reports that it is because of a new amplifier Cirrus CS35L41 HD <https://br.atsit.in/de/?p=158536> where the firmware is not being released to LInux at this time. See Below ( From https://wiki.archlinux.org/title/ASUS_Zenbook_UM3402YA) [image: image.png] On Wed, Feb 21, 2024 at 9:57 AM Nate Graham <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=481440 > > Nate Graham <nate@kde.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |DOWNSTREAM > Status|REPORTED |RESOLVED > CC| |nate@kde.org > > --- Comment #1 from Nate Graham <nate@kde.org> --- > Hello! You've reached the KDE bug tracker, not the Manjaro one. :) > > -- > You are receiving this mail because: > You reported the bug.
I don't think I can help you with that, sorry. Only you can decide whether to keep the hardware in anticipation of a software fix. It's a decision many of us find ourselves in the position of having to make when we buy a device that didn't come with a Linux-based OS on it.
Created attachment 165993 [details] attachment-1389725-0.html Thank you for the reply Nate. Its ok the manjaro team was able to forward me some documentation that allows me to see progress is being made on this issue. they gave me https://asus-linux.org/guides/cirrus-amps/ Best, On Wed, Feb 21, 2024 at 10:48 PM Nate Graham <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=481440 > > --- Comment #3 from Nate Graham <nate@kde.org> --- > I don't think I can help you with that, sorry. Only you can decide whether > to > keep the hardware in anticipation of a software fix. It's a decision many > of us > find ourselves in the position of having to make when we buy a device that > didn't come with a Linux-based OS on it. > > -- > You are receiving this mail because: > You reported the bug.