Bug 480958 - Configure/Environment does not work - cache/proxy etc stay on C:/users/{user}/AppData/Local/kdenlive/cache
Summary: Configure/Environment does not work - cache/proxy etc stay on C:/users/{user}...
Status: CONFIRMED
Alias: None
Product: kdenlive
Classification: Applications
Component: User Interface (show other bugs)
Version: 23.04.3
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-02-06 15:53 UTC by Chris C
Modified: 2024-02-11 14:03 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
screenshot of error popup box (22.41 KB, image/jpeg)
2024-02-06 15:53 UTC, Chris C
Details

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Description Chris C 2024-02-06 15:53:20 UTC
Created attachment 165617 [details]
screenshot of error popup box

SUMMARY
Cannot change Project Folder to "Parent Folder of the project file", or "Custom" .  When it attempts to move the folder contents, it fails with an "error moving..."   It seems I cannot have the project folder anywhere but C:/Users/Chris Chaloner/AppData/Loca/kdenlive/cache - and I need it on a different disk.  I have tried Settings-Configure Kdenlive and also Project-Project Settings- Environment

***


STEPS TO REPRODUCE
1. Create a project on W: (or any disk other than C:, where kdenlive is installed"
2. Project tab - Project Settings and click "parent folder of the project file" - click "OK"
3. Warning box pops up - click "Continue"
4. (same thing happens with  "Custom:"

OBSERVED RESULT
Error moving project folder....

EXPECTED RESULT
temporary files moved from C: to the project folder.

SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 emohr 2024-02-07 16:02:22 UTC
Please try with version 23.08.4. I tested with this version and it works. Make sure you have access rights to the folder you want to save to.
Comment 2 Chris C 2024-02-07 17:17:35 UTC
    Thanks for the quick reply. I've upgraded to 23.08.4, but the error
   is still there.
   I have full rights to W: and everything in it - in fact, as working
   space all users have full access to it. In any case, I have Admin
   rights too.
   When i switch the Project Folder to Parent Folder it creates a folder
   cachefiles in the target folder, which also has a folder proxy within
   it. Both are marked Read-Only and the proxy folder is empty. I tried
   changing the properties to full-control and unticking the read-only;
   when I repeat the attempt to change the project folder it fails again
   and resets them both to read-only.
   On one occasion I got an "Error renaming file" message - could it be
   that the original code is Linux-based and the "rename" command isn't
   becoming a "copy" in Windows?
   I've tried Custom as well - same result - if I select the parent
   folder of the project file explicitly it creates a proxy folder in
   that folder at the same level as cachefiles- still empty and
   read-only.
   Thanks for your efforts
   Chris
   p.s. while Googling the issue, I did come across someone else having
   this problem
   https://www.reddit.com/r/kdenlive/comments/11j6vtk/error_moving_project_folder_cache_folder_on/

   /================/

   /Dr Chris P Chaloner/

   /
   /

   On 07/02/2024 16:02, emohr wrote:

     https://bugs.kde.org/show_bug.cgi?id=480958          
     emohr      <fritzibaby@gmx.net> [1]      changed:
     
                What    |Removed                     |Added
     ----------------------------------------------------------------------------
                      CC|                            |     fritzibaby@gmx.net [1]     
     --- Comment #1 from emohr      <fritzibaby@gmx.net> [1]      ---
     Please try with version 23.08.4. I tested with this version and it works. Make
     sure you have access rights to the folder you want to save to.


   


   1. mailto:fritzibaby@gmx.net
Comment 3 emohr 2024-02-08 17:17:05 UTC
I can confirm the issue following your steps. I tested it with the latest master and either pointing a new project to a different drive/folder or create first a project and choose “parent folder” lead to the same error message. I don’t get any hint from DebugView what happen. 

The only way to get it working is: Settings -> Configure Kdenlive -> Project Defaults -> Custom Project folder -> point to another drive and folder. Then start a new project and all is working and the data flow to this new defined drive and folder.
Comment 4 Chris C 2024-02-11 14:03:24 UTC
    That workaround seems to work for me too. Thanks.
   I just have to remember to go through those steps before starting a
   project...
   Regards
   Chris

   /================/

   /Dr Chris P Chaloner/



   //On 08/02/2024 17:17, emohr wrote:

     https://bugs.kde.org/show_bug.cgi?id=480958          
     emohr      <fritzibaby@gmx.net> [1]      changed:
     
                What    |Removed                     |Added
     ----------------------------------------------------------------------------
          Ever confirmed|0                           |1
                  Status|REPORTED                    |CONFIRMED
     
     --- Comment #3 from emohr      <fritzibaby@gmx.net> [1]      ---
     I can confirm the issue following your steps. I tested it with the latest
     master and either pointing a new project to a different drive/folder or create
     first a project and choose “parent folder” lead to the same error message. I
     don’t get any hint from DebugView what happen. 
     
     The only way to get it working is: Settings -> Configure Kdenlive -> Project
     Defaults -> Custom Project folder -> point to another drive and folder. Then
     start a new project and all is working and the data flow to this new defined
     drive and folder.


   


   1. mailto:fritzibaby@gmx.net