SUMMARY Trying to add my HP Deskjet Plus 4100, but it fails in systemsettings to find the network printer STEPS TO REPRODUCE 1. Click add OBSERVED RESULT No printers where automatically discovered EXPECTED RESULT Printer is automatically discovered Please note that my printer is automatically discovered through the system-config-printer application Operating System: Arch Linux KDE Plasma Version: 5.92.0 KDE Frameworks Version: 5.248.0 Qt Version: 6.7.0 Kernel Version: 6.7.0-arch3-1 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 5700U with Radeon Graphics Memory: 38.0 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: LENOVO Product Name: 20Y7CTO1WW System Version: ThinkPad E14 Gen 3 ADDITIONAL INFORMATION
Does the printer show in the list if you run lpinfo from a terminal? Also, is it USB or network connected?
Also, and you might have already tried, does it find anything if press the Refresh button a couple of times on the Add Printer dialog?
The printer does not show up when running lpinfo. When using system-config-printer the following connections types are offered: - HP Linux Imaging and Printing - AppSocket/HpDirect seems to be hp specific stuff.
Refresh does not help. It is a network connected printer.
(In reply to Eric Armbruster from comment #3) > The printer does not show up when running lpinfo. > > When using system-config-printer the following connections types are offered: > - HP Linux Imaging and Printing > - AppSocket/HpDirect > > seems to be hp specific stuff. ok, well, if it doesn't detect with lpinfo, we can't auto-detect it at this point using the basic CUPS infra. One more thing you could try, from a terminal, run "kde-add-printer --add-printer" and provide the root password and then see if it shows in the list provided. That might indicate a clue if it does show up.
Have you tried to add your printer with Plasma6?
If you cannot get Plasma6 to discover this printer, you can make sure that the following packages are installed: - hplip - hplip-hpijs and try again. If that doesn't work, you get the ip address of the printer on your network and use the Print Manager manual config and enter the address: ipp://printer-address:631/ipp/print, select a driver for the printer and see if that works.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!