Bug 479812 - after boot/restart, no signal to display - no log in screen
Summary: after boot/restart, no signal to display - no log in screen
Status: REPORTED
Alias: None
Product: neon
Classification: KDE Neon
Component: Packages User Edition (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-01-14 17:46 UTC by mccarthy97
Modified: 2024-03-04 20:04 UTC (History)
4 users (show)

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Description mccarthy97 2024-01-14 17:46:14 UTC
SUMMARY
After latest updates (can't say what was updated since another bug won't show any details in Discover), no log in screen displays (monitor turns off)

STEPS TO REPRODUCE
1. Boot/restart/wake system
2. Display turns off and no log in screen
3. I still type in password and enter
4. Goes to and displays desktop

OBSERVED RESULT
display turns off and no log in screen

EXPECTED RESULT
log in screen displays

SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.27
KDE Plasma Version: 5.27.10
KDE Frameworks Version: 5.113.0
Qt Version: 5.15.11
Kernel Version: 6.5.0-14-generic (64-bit)
Graphics Platform: Wayland


ADDITIONAL INFORMATION
Comment 1 mccarthy97 2024-01-21 18:53:47 UTC
update: seems related to kernel 6.5.0-14 and SDDM. When the display turns off, I can just type the password and enter without seeing anything and the desktop will appear. or can set setting to skip prompt for password.
Comment 2 Nate Graham 2024-02-15 19:31:48 UTC
Do you have an NVIDIA GPU?
Comment 3 Bug Janitor Service 2024-03-01 03:46:44 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 mccarthy97 2024-03-03 05:11:11 UTC
(In reply to Nate Graham from comment #2)
> Do you have an NVIDIA GPU?

No. It's an AMD Radeon R5 integrated mobile chip.
Seems to be a problem from some update (maybe kernel) because it did not happen with first install of KDE Neon back in October.

I went back to Windows.

Now I'm on KDE Neon's latest release 20240228. When I boot from USB live session, there is no problem. But I have it installed now and the problem is there again. I set it to log into the desktop automatically. 
After the manufacturer's logo appears, the display turns off and then does not turn on until auto signed into the desktop. No boot splash or SDDM.
If I switch user or sign out from the KDE desktop session, I do get the SDDM log in screen.