Created attachment 164786 [details] drkonqi plasmashell crash.md SUMMARY If I login with the lid closed of my laptop, plasmashell crashed. I have connected a dock with an external monitor. STEPS TO REPRODUCE 1. Laptop turned off, lid closed. 2. Connect to Dell TB16 Dock. 3. Laptop turns itself on, I get a grub menu on the external monitor 4. system boots to Loginscreen 5. I login with my creds, screen turns black. 6. After I open the lid, the screen comes back with Drkonqi with a plasmashell crash. OBSERVED RESULT black screen after login EXPECTED RESULT having a desktop session, without plasmashell crash. SOFTWARE/OS VERSIONS Operating System: KDE neon Unstable Edition KDE Plasma Version: 5.91.90 KDE Frameworks Version: 5.248.0 Qt Version: 6.6.1 Kernel Version: 6.2.0-39-generic (64-bit) Graphics Platform: Wayland Processors: 8 × Intel® Core™ i7-8565U CPU @ 1.80GHz Memory: 15,3 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 620 Manufacturer: Dell Inc. Product Name: XPS 13 9380 ADDITIONAL INFORMATION - Drkonqi crash report attached - updated neon unstable to today. -
Created attachment 164787 [details] Ubuntu 23.10 specs
It does not happen on Ubuntu 23.10, I have attached the specs of the kubuntu env I tested with.
Created attachment 164789 [details] crash happens when opening / closing the lid It also happens if I close the lid and open it, reproducable every time.
Sorry we didn't get to this sooner. Unfortunately there's no KDE code in the backtrace, so it's not clear how we can proceed. Are you able to reproduce the issue in Plasma 6.1.4 or later?
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No problem, I get that you are busy. Just trying to help by reporting bugs. I'm not a dev, but trying to help get kde better. I have tested on a new install and new hardware and I can't reproduce. So it might have something to do with the former hardware or something has gone wrong in the previous install. Also, the TB16 is getting old and it showing (hardware) bugs. We have multiple and they show the same behaviour, being finicky with different types of hardware. It seems they don't play well with newer hardware. I would suggest not putting too much effort in TB16 related issues and state: It might work, but there is no active development for TB16. My 2 cents. Either way, I would suggest closing until another report. The details of the new install on another system: Operating System: KDE neon 6.0 KDE Plasma Version: 6.1.4 KDE Frameworks Version: 6.5.0 Qt Version: 6.7.2 Kernel Version: 6.8.0-40-generic (64-bit) Graphics Platform: Wayland Processors: 8 × Intel® Core™ i7-6700HQ CPU @ 2.60GHz Memory: 15,4 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 530 Manufacturer: Dell Inc. Product Name: XPS 15 9550
Sounds good, OK. Thanks a lot!