Bug 478798 - Lost progress on a file that was supposed to autosave every 15min, there is no backup or recovery file
Summary: Lost progress on a file that was supposed to autosave every 15min, there is n...
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: File formats (show other bugs)
Version: 5.2.2
Platform: Compiled Sources All
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
: 478799 (view as bug list)
Depends on:
Blocks:
 
Reported: 2023-12-20 21:51 UTC by Kore Bourbeau
Modified: 2024-01-12 00:51 UTC (History)
2 users (show)

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Description Kore Bourbeau 2023-12-20 21:51:38 UTC 
SUMMARY
I lost about 3+ hours worth of progress on a piece that had autosaved every 15 minutes.  There is no backup and/or recovery file of the document.  Attached is all that was saved, but it is missing the majority of my artwork that I completed.
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.

See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
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STEPS TO REPRODUCE
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
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macOS: 
Linux/KDE Plasma: 
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KDE Plasma Version: 
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ADDITIONAL INFORMATION
Comment 1 fanzhuyifan 2023-12-21 04:16:44 UTC 
*** Bug 478799 has been marked as a duplicate of this bug. ***
Comment 2 Dmitry Kazakov 2024-01-10 10:56:48 UTC 
I'm not sure we can do anything about this report. We need a crash report at least. And information about the OS
Comment 3 Tiar 2024-01-11 23:54:06 UTC 
Please include Help -> Show Krita log for bug reports, and Help -> Show system information for bug reports. Also your file wasn't attached, but we probably don't really need it.
Also please tell us your saving habits, how often do you save, which folder (is it some cloud service like Google Drive or Dropbox?), which option do you choose (normal type of saving, from the menu? keyboard shortcut?). And what was the name of the file.