Bug 478627 - Kasts on Windows 11
Summary: Kasts on Windows 11
Status: RESOLVED WORKSFORME
Alias: None
Product: kasts
Classification: Applications
Component: general (other bugs)
Version First Reported In: 23.08.4
Platform: Other Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: bart
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-12-17 04:04 UTC by RKD
Modified: 2024-12-05 03:46 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Event Viewer log (8.80 KB, application/x-zip-compressed)
2023-12-17 04:04 UTC, RKD
Details

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Description RKD 2023-12-17 04:04:56 UTC
Created attachment 164238 [details]
Event Viewer log

I downloaded and installed Windows version of Kasts on Windows 11 with latest updates. Downloaded what was labeled as stable build (kasts-23.08.4-89-windows-cl-msvc2019-x86_64.exe) from https://binary-factory.kde.org/job/Kasts_Release_win64/. It worked for the first 5 minutes after launching; allowed me to connect to Nextcloud Sync and began syncing the podcasts; then it crashed, and since then when I launch it it stays minimized in the taskbar. Reinstalling multiple times did not help. There were two events logged related to the crash (attached).
Comment 1 bart 2023-12-17 12:41:28 UTC
It sounds like something in the database got corrupted.  You can probably solve the problem by deleting the app data (which doesn't get reset if you reinstall).  I'm not sure where the app data is exactly located on Windows but it's probably in "AppData" roaming or local profile.
That should get you to restart the app.

Then, concerning the crash, it sounds like it hit some kind of issue while pulling in the data needed to sync everything.  Unfortunately, I have no idea what to do with the event viewer zip file. :)
What might help is to start up Kasts from the commandline using "QT_LOGGING_RULES=org.kde.kasts.*=true kasts.exe" and then save the output and attach it to this ticket.
Comment 2 bart 2024-11-05 19:47:26 UTC
Any further info that might help debugging this?
Comment 3 Bug Janitor Service 2024-11-20 03:46:33 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2024-12-05 03:46:27 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.