Bug 477782 - installer is blank just show wallpaper background
Summary: installer is blank just show wallpaper background
Status: RESOLVED FIXED
Alias: None
Product: neon
Classification: KDE Neon
Component: Live/Install images (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR major
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-11-30 17:10 UTC by Adeel Mushtaq
Modified: 2023-12-20 07:02 UTC (History)
6 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
Neon Installer window is showing wallpaper background (18.14 KB, image/png)
2023-11-30 17:10 UTC, Adeel Mushtaq 		Details
log pic 1 (298.87 KB, image/png)
2023-12-13 12:18 UTC, Eugene Savitsky 		Details
log pic 2 (321.73 KB, image/png)
2023-12-13 12:19 UTC, Eugene Savitsky 		Details
log pic 3 (326.14 KB, image/png)
2023-12-13 12:19 UTC, Eugene Savitsky 		Details
log pic 4 (315.03 KB, image/png)
2023-12-13 12:20 UTC, Eugene Savitsky 		Details
log pic 5 (274.72 KB, image/png)
2023-12-13 12:20 UTC, Eugene Savitsky 		Details
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Description Adeel Mushtaq 2023-11-30 17:10:57 UTC 
Created attachment 163664 [details]
Neon Installer window is showing wallpaper background

SUMMARY
***
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***


STEPS TO REPRODUCE
1. open install System
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Eugene Savitsky 2023-12-09 17:53:41 UTC 
Same for me for a week now.

VMWare on AMD 5825U notebook.
Comment 2 gigastarcraft2 2023-12-10 23:24:24 UTC 
Same here (virtualbox).
https://imgur.com/1G07sZ7
Comment 3 gigastarcraft2 2023-12-10 23:35:34 UTC 
I've used last Neon unstable, btw.
Comment 4 gigastarcraft2 2023-12-10 23:42:04 UTC 
(In reply to gigastarcraft2 from comment #3)
> I've used last Neon unstable, btw.

BTW, same goes for VLC, but because I cannot install Neon i can't install form different source and determine whether it is VLC packaging problem or KDE.
Comment 5 Carlos De Maine 2023-12-12 08:24:37 UTC 
could someone post any kwin messages from the journal when calamares installer is run please?
Comment 6 gigastarcraft2 2023-12-12 11:23:27 UTC 
I cannot copy clipboard or make a shared folder so I made screenshot.
https://imgur.com/a/R7oTStY
Comment 7 Eugene Savitsky 2023-12-12 12:52:01 UTC 
(In reply to Carlos De Maine from comment #5)
> could someone post any kwin messages from the journal when calamares
> installer is run please?

Please send step-by-step manual how to do that. I'm pretty new to Linux...
Comment 8 Carlos De Maine 2023-12-13 08:36:29 UTC 
run konsole

double click on the (calamares ) install icon on the desktop.

run journalctl -b -r in konsole and scroll through the system messages looking for kwin_wayland info

report results here.  the comment above this links a good screenshot showing an error in the virtualbox driver and kwin_wayland struggling after that
Comment 9 Eugene Savitsky 2023-12-13 12:18:57 UTC 
Created attachment 164130 [details]
log pic 1

could not copy-paste from VM, made screenshots
Comment 10 Eugene Savitsky 2023-12-13 12:19:38 UTC 
Created attachment 164131 [details]
log pic 2
Comment 11 Eugene Savitsky 2023-12-13 12:19:54 UTC 
Created attachment 164132 [details]
log pic 3
Comment 12 Eugene Savitsky 2023-12-13 12:20:20 UTC 
Created attachment 164133 [details]
log pic 4
Comment 13 Eugene Savitsky 2023-12-13 12:20:37 UTC 
Created attachment 164134 [details]
log pic 5
Comment 14 Carlos De Maine 2023-12-20 07:02:17 UTC 
fixed wit latest iso. please retry.