SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. Put Reference images on your workspace 2. Save the file, it also happens after auto-saving, which made it difficult for me to pinpoint what triggered the behavior 3. Make any action after the saving, toggling a layer visibility, making a brush stroke or whatever. OBSERVED RESULT The screen will make a black area encompassing all the reference images triggered by the first action after the saving. The blackness disappears after changing the orientation of the canvas, like spinning, zooming or mirroring the image, but doesn't disappear by toggling layers or changing tools. EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: 10 macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION Krita Version: 5.3.0-prealpha (git 2210c54) Installation type: installer / portable package Hidpi: true Qt Version (compiled): 5.15.7 Version (loaded): 5.15.7
*** Bug 477524 has been marked as a duplicate of this bug. ***
Did this only start happening in some recent nightly builds? If yes, do you know the last build that didn't have this issue? I have a suspicion that it may be somewhat related to bug 401940. (FWIW I haven't been able to reproduce this issue yet.)
Created attachment 163552 [details] attachment-340378-0.html I can't recall the last one that didn't have this issue, but it's been going on for I'd say two weeks at least, but since it is the pre alpha I wasn't too concerned about it. I don't have instant preview mode turned on, I'm not sure if that makes any difference Em seg., 27 de nov. de 2023 às 15:34, Alvin Wong <bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=477538 > > Alvin Wong <alvin@alvinhc.com> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > CC| |alvin@alvinhc.com > > --- Comment #2 from Alvin Wong <alvin@alvinhc.com> --- > Did this only start happening in some recent nightly builds? If yes, do you > know the last build that didn't have this issue? I have a suspicion that > it may > be somewhat related to bug 401940. > > (FWIW I haven't been able to reproduce this issue yet.) > > -- > You are receiving this mail because: > You reported the bug.
Can you at least confirm that it doesn't happen on 5.2.1, and that it does happen with the latest stable nightly build? [1] Please also attach the full output from "Help"->"Show system information for bug reports". [1]: https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/
Created attachment 163579 [details] KritaSystemInformation.txt I can confirm it does not happen on the stable version. Sorry for the trouble. I don't know if it's still relevant, but I'm sending my system information anyway Em ter., 28 de nov. de 2023 às 04:40, Alvin Wong <bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=477538 > > --- Comment #4 from Alvin Wong <alvin@alvinhc.com> --- > Can you at least confirm that it doesn't happen on 5.2.1, and that it does > happen with the latest stable nightly build? [1] > > Please also attach the full output from "Help"->"Show system information > for > bug reports". > > [1]: https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/ > > -- > You are receiving this mail because: > You reported the bug.
Created attachment 163585 [details] After Saving 2.png Turns out it actually is happening on the stable build. I still don't know what triggers it. It doesn't really bother me that much, but just in case someone else also finds this bug and you guys can piece together how to fix it I'd like to make it known that it's there yk. I'm gonna send a screenshot of a new file test and an older file test I did. Thank you for your time and attention Em ter., 28 de nov. de 2023 às 13:16, jeshua turpo <jeshuaturpo@gmail.com> escreveu: > I can confirm it does not happen on the stable version. Sorry for the > trouble. I don't know if it's still relevant, but I'm sending my system > information anyway > > Em ter., 28 de nov. de 2023 às 04:40, Alvin Wong <bugzilla_noreply@kde.org> > escreveu: > >> https://bugs.kde.org/show_bug.cgi?id=477538 >> >> --- Comment #4 from Alvin Wong <alvin@alvinhc.com> --- >> Can you at least confirm that it doesn't happen on 5.2.1, and that it does >> happen with the latest stable nightly build? [1] >> >> Please also attach the full output from "Help"->"Show system information >> for >> bug reports". >> >> [1]: https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/ >> >> -- >> You are receiving this mail because: >> You reported the bug. > >
Created attachment 163586 [details] After Saving.png
Created attachment 163587 [details] Before Saving.png
Created attachment 163588 [details] Before Saving 2.png
> it actually is happening on the stable build By "stable build" are you referring to release version 5.2.1 or the stable nightly build (the one I linked earlier)? The latter contains the suspect change but *not* the former, so knowing the distinction is crucial to diagnosing the issue. If it does happen on release version 5.2.1 then I afraid I don't have a potential solution.
Created attachment 163616 [details] attachment-568536-0.html I'm referring to the nightly stable build released yesterday. Em qua, 29 de nov de 2023 04:53, Alvin Wong <bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=477538 > > --- Comment #10 from Alvin Wong <alvin@alvinhc.com> --- > > it actually is happening on the stable build > > By "stable build" are you referring to release version 5.2.1 or the stable > nightly build (the one I linked earlier)? The latter contains the suspect > change but *not* the former, so knowing the distinction is crucial to > diagnosing the issue. If it does happen on release version 5.2.1 then I > afraid > I don't have a potential solution. > > -- > You are receiving this mail because: > You reported the bug.
Does it happen on the official 5.2.1 stable release available at https://download.kde.org/stable/krita/5.2.1/ ? Sorry to have to keep asking for more information, but I really need to know this to decide on the next step.
Created attachment 163878 [details] attachment-1302986-0.html Yeah, don't worry, I don't mind the requests. It is indeed happening on the official version, so I guess you don't have a potential solution. Thank you anyway. Em seg., 4 de dez. de 2023 às 14:43, Alvin Wong <bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=477538 > > --- Comment #12 from Alvin Wong <alvin@alvinhc.com> --- > Does it happen on the official 5.2.1 stable release available at > https://download.kde.org/stable/krita/5.2.1/ ? Sorry to have to keep > asking for > more information, but I really need to know this to decide on the next > step. > > -- > You are receiving this mail because: > You reported the bug.
Hi, Jesuá! Could you please try enter Krita settings and change the rendering engine from OpenGL to ANGLE, then restart Krita. The bug might be related to the specific driver your GPU has. Usually such old GPUs has better support for DirectX than OpenGL (hence ANGLE is preferred)
Created attachment 163947 [details] attachment-1505857-0.html Oh, the ANGLE was also having the same problem, but apparently if I deactivate canvas acceleration it stops. Guess the program is a bit heavier nowadays. Thank you for your time and help! Em qua., 6 de dez. de 2023 às 07:20, Dmitry Kazakov < bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=477538 > > Dmitry Kazakov <dimula73@gmail.com> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > CC| |dimula73@gmail.com > Status|REPORTED |NEEDSINFO > Resolution|--- |WAITINGFORINFO > > --- Comment #14 from Dmitry Kazakov <dimula73@gmail.com> --- > Hi, Jesuá! > > Could you please try enter Krita settings and change the rendering engine > from > OpenGL to ANGLE, then restart Krita. The bug might be related to the > specific > driver your GPU has. Usually such old GPUs has better support for DirectX > than > OpenGL (hence ANGLE is preferred) > > -- > You are receiving this mail because: > You reported the bug.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.